No matter what new technology comes along, there’s one IT challenge that never goes away: documentation.
TechRepublic covered this topic in a three-part series that ran in August and September. The last article, “Refining and maintaining your internal documentation project,” was the third most-popular CIO article of 2000.
We're featuring the five most popular articles in CIO Republic last year. Here's what we've run so far:
- Number 5: "Are you an e-mail pack rat? Better police that policy"
- Number 4: "Are Oracle DBAs worth special treatment?"
If you want to make sure your projects are properly documented in the New Year, “Refining and maintaining your internal documentation project” is a great place to begin.
This article examines the technicalities of internal documentation projects, including the formats and tools that work best. The article also explains how you can maintain documentation and ensure that staff members actually use it.
For more information on this topic, check out the first two articles in this series:
- “How to get started on your company's internal documentation”
- “Internal documentation: Avoiding critical mistakes”