Software

Installing GroupWise clients

If you want to transfer messages, you need to have some way to access the GroupWise servers. In this Daily Drill Down, Eric Toll shows you how to install and configure the GroupWise client on your workstations.


In previous Daily Drill Downs, I’ve shown you how to install GroupWise on your server and how to configure NetWare Administrator to support it. Now that you have your basic GroupWise system set up, it’s time to install the client. In today’s Daily Drill Down, I’ll focus on the client setup and rollout deployment to your organization. I’ll also briefly touch on maintaining the GroupWise client.

Author's note:
If you are running Windows 2000 as your client OS, you will need to download and install Windows Messaging System (WMS). The download is available on the Novell Web site. This version of Windows messaging is for Windows 2000/NT systems only. If you don’t have WMS installed on your 95/98 machine, GroupWise 5.5 Setup will install it for you. For more info, check out Novell’s TID on this matter.

Installing the client
First, let’s go through a normal installation of the client. You’ll begin by logging in to the NetWare server that has the GroupWise software distribution directory. (If you followed my naming convention recommendations in the previous Daily Drill Downs, this directory name will be Grpwise.sfw.) In this directory, double-click on the Client subdirectory and then again on the Win32 subdirectory.

To get a better view from your Windows-based workstation, choose Details from the View menu in Windows Explorer. Then, click on the heading Type to sort the list by file type.

Scroll down a bit until you see the file types named Application and find the file called Setup. Double-click on Setup.

If you are running Windows 2000, you may see an error message that says This Program May Not Be Compatible With Windows. This comes up because Windows 2000 does not come with messaging. If you click the Details button and then click on the link provided in the Windows help file, it takes you to Microsoft’s Support Web site where you can download the messaging fix for Windows 2000.

If you’re not running Windows 2000, life is much simpler. Click Run Program and then click Next to continue.

Choosing Standard or Workstation installations
The first big choice you’ll have is whether you should do a Standard or Workstation installation. I usually choose Standard. When you do a Standard installation, Setup copies all of the files required to run the GroupWise client to the local machine. Because today’s client PCs have large hard disks, it’s a no-brainer. It’s also better to do a Standard installation because later, when you install updates and patches to GroupWise, the updates are automatically installed locally to the client machine.

If you have a beefy server and a switched, Fast Ethernet network or if client PC disk space is at a minimum, you may choose to go with the Workstation install, whereby 95 percent of the files you need to run the client will be accessed from the GroupWise software distribution directory and kept on the file server.

Select the option of your choice and click Next to continue.

Where do you want to put the files?
You can specify the location for the client files. The default is C:\Novell\GroupWise. If you are using other Novell software such as Client32, the C:\Novell directory will already exist. After you verify the path, click Next to continue.

Selecting the components you need
You can then select a list of components for the GroupWise client. By default, everything should be selected except the last two items, GroupWise Imaging and GroupWise Workflow, as shown in Figure A. You may select these items if you wish; I consider them to be extras and won’t install them. Click Next to continue.

Figure A
You can select the components you need to install.


Determining the startup programs
You can then choose the programs that start when the client boots. You have two options. The first is GroupWise Notify, which as the name implies will notify you when you get a new message in GroupWise without having to have the GroupWise client running. By selecting the Notify option, you are telling Windows to put Notify in your Windows startup folder. GroupWise Notify’s icon is a picture of the earth and it sits in the system tray. When Notify detects a new message that you have not read, a small white envelope appears on top of the earth icon.

One of my favorite things about GroupWise Notify is that it will flash a dialog box on your screen for a few seconds, which shows you the author and subject of the message. You then have three options. You can choose:
  • Clear, which clears the item from the Notify list and instantly removes the pop-up window.
  • Read, which launches the GroupWise client when you click it.
  • Delete, which deletes the message without even having to open it! This is great for the occasional spam message.

The second component you have the choice of running is GroupWise Conversation Place. GroupWise Conversation Place will integrate GroupWise with your telephone. You need to have a modem or TAPI-compliant telephone hooked up to your computer. Because Conversation Place takes careful planning and a supported phone system to deploy, the details on this option are beyond the scope of this article. Select the programs you want to start automatically (as shown in Figure B) and then click Next.

Figure B
You can choose the programs that will start automatically on the client.


Software Integrations
After you select the language you want GroupWise to support, click Next, and then you’ll see the Software Integrations screen as shown in Figure C. GroupWise setup will detect applications like MS Word and Excel that are already installed on your system and will give you the option of integrating these applications with GroupWise. For some organizations and applications, this will be a big plus; for others, it may take some getting used to.

Figure C
You can select the files that will be integrated with GroupWise Document Management.


What happens if you place check marks in the boxes (the ones shown in the figure above)? After the installation, if you create a document in Microsoft Word and go to File | Save, you will get very different dialog boxes. That’s because you are not saving the file into a NetWare server folder. Instead, you save into the GroupWise message store. This means that if you want others to be able to access the file, the "library" to which you saved the document will have to be shared. This offers revision control and more security because the data file to the application will be stored in the encrypted GroupWise message store. I recommend not using this feature initially because it can cause confusion among your users. Deselect these check boxes and click Next to continue.

File Copy process begins
Setup will then begin copying files to the client. The amount of time it will take varies depending on the speed of your computer, the speed of your connection, and selections you’ve made. After the file copy process is complete, Setup will ask you to restart your computer, which you should do before starting the GroupWise client. Click Yes to restart your computer.

Starting up the GroupWise client
After you have rebooted your PC, GroupWise Setup will launch one last time to register components with Windows so that the GroupWise client will operate correctly. On my PC, which is running Windows 2000 Professional, I received an error message about how this program (GroupWise Setup) might have a problem with this version of Windows. Again, this is not a problem but merely an issue of installing WMS first.

Even after WMS is installed, you will apparently still see this message. This is merely something that happens on Windows 2000 for some reason. Place a check mark in the box that says Don’t Warn Me Again.

Upon launching the GroupWise client, I got a message questioning my personal address book. Unfortunately, I have installed the full version of Microsoft Office 2000, which by default installs Outlook. This is not needed. To get rid of this message in Windows 2000 Professional, double-click on the Mail icon in the Control Panel. The only items that you should have listed are the following, as shown in Figure D.

Figure D
This is what you should see after double-clicking on the Mail icon in the Control Panel.


If you do happen to have Outlook or Outlook Express installed, I recommend you uninstall it. We have all heard about the macro viruses that can do serious damage to your system and all of the other systems in your organization. If you really like Outlook, you can still use it as the client mail program to access your GroupWise system, although doing so is beyond the scope of this Daily Drill Down.

Firing up the GroupWise client
Double-click on the GroupWise client. You will see a dialog box informing you that it is connecting to the Post Office. Based on whether you chose a DNS name for your Post Office Agent or an IP address, you will see the respective string.

Looking at the GroupWise client
The GroupWise client has many features, options, and capabilities. Right-click the main toolbar area and choose Customize from the resulting menu. Then choose Picture And Text With Large Buttons. You may also drag-and-drop function buttons to and from the toolbar, as you choose.

Conclusion
I have barely scratched the surface on what you can do with GroupWise 5.5. GroupWise provides a very good alternative to Microsoft Exchange for your messaging needs. If you’ve already deployed NetWare servers on your network, using GroupWise instead of Microsoft Exchange will save you lots of time and money in retraining, additional hardware, and software expenses.

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