Before sending your laptop users out into the world, give them a life preserver to use if they get into trouble. Our sample FAQ PowerPoint presentation for traveling laptop users provides solutions to many common laptop problems. Whether users are having trouble connecting to your organization's VPN or are wondering why they don't hear their modem dialing, this presentation has the answers. Here's a sample of what it contains.
Easy answers to common questions
Our sample PowerPoint FAQ contains helpful advice on the following topics:
- How to connect to the Internet and VPN
- Outlook tricks that will save you time and effort when traveling
- What to do if something doesn’t work
- Handy reminders to help you use your laptop more efficiently
- When and how to contact the help desk
- How to prevent laptop and information theft
Most of the slides can be customized to include your organization's specific information, such as important phone numbers and contacts.
How to use our sample PowerPoint FAQ download
Download this handy guide and read the instructions provided. Make changes to customize the information where appropriate, give a printed copy of this presentation to every laptop user, and then place the actual PowerPoint file on each laptop's hard drive. And don't worry if PowerPoint isn't installed on all your laptops. This presentation has been prepared with PowerPoint's Pack And Go Wizard; the download file contains everything needed to view the presentation with or without PowerPoint.
You can download our sample PowerPoint FAQ for traveling laptop users by following this link or by clicking on the Downloads link in the navigation bar on the top of this page. TechRepublic has many useful documents, templates, and applications available for download, so be sure to check out our other offerings.
Our sample PowerPoint FAQ download was created using PowerPoint 2000 and its Pack And Go Wizard. To increase download speed, we've zipped the Pack And Go files together into one file. You'll need an unzip utility such as WinZip or PKZIP to expand the zipped file. While you do not need PowerPoint to view the presentation, you will need PowerPoint 2000 or later to customize the presentation.
Who needs a laptop?
Because laptops have traditionally cost more to purchase, support, and repair than desktops, they have usually been given to only those who travel frequently. However, as laptop costs have come down in recent years and wireless networking has developed, the lines between work and home have blurred. Some organizations are giving laptops to nearly all users. In your organization, are laptops strictly controlled or does anyone who wants a laptop get one? Post a comment to this article and let us know.
Bill Detwiler has nothing to disclose. He doesn't hold investments in the technology companies he covers.
Bill Detwiler is Managing Editor of TechRepublic and Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop support specialist in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.