Project Management FAQ

As many IT pros know, you can be asked to manage a project at most any time. If you're not a student of the methodology, you may find yourself with many questions. We hope to help you with those by providing these frequently asked questions and their answers.

Many times in IT, becoming a "project manager" is as simple as having your boss hand you a project to manage. At those times, you need a quick way to find answers to your questions. Even with experienced project managers, some terms of the methodology get a little confusing. That's why we created this FAQ—where you'll find the answers to some of the most frequently asked questions about project management.

What is ROI?

How do I calculate ROI for a project?

What is a cost-benefit analysis?

Is a business case the same as a cost-benefit analysis?

What is a project plan?

How important are deliverables in a project?

What's the purpose of an impact analysis?

What exactly is risk management?

What is scope management?

How does scope creep happen?

What are completeness and correctness criteria?

What does an SLA do?

What is the difference between a sponsor and a stakeholder?

What is a project-level audit?

I've been asked to figure out our project "dependencies." Where do I start?

What are project milestones?

What phases are associated with a project?

What is a quality control process, and how does it differ from a quality assurance process?


Toni Bowers is Managing Editor of TechRepublic and is the award-winning blogger of the Career Management blog. She has edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues.

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