Inefficiencies comprise more than 50 percent of the total service delivery costs in IT—a scary statistic to say the least.
The pressure is on many IT Managers to stretch existing investment dollars while simultaneously enhancing service delivery and improving IT responsiveness to the rest of the company. What can be done to transform IT from a cost center to a value center? Here are some resources to consider as you build or rebuild your infrastructure's foundation.
This white paper talks about a new storage networking infrastructure platform that allows you to securely consolidate your infrastructure, while reducing costs, better utilizing resources, and simplifying management.
Improving operational efficiency through end-user management (Mercury - vendor registration required)
While point products address a portion of the corporate management challenge, they fail to give the organization the insight it needs to identify, isolate, and solve problems and make effective business decisions. This white paper covers a solution that helps companies monitor the end user experience, and ultimately bring a business perspective to it.
This white paper discusses the cost savings associated with standardizing IT service delivery into a single facing, automated solution.
Toni Bowers is Managing Editor of TechRepublic and is the award-winning blogger of the Career Management blog. She has edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues.