Microsoft

What was that again? 3 backup packages tested

It's official: backup software packages have the longest product names in the business. We evaluate three leading packages to find out which suits the medium-sized business.

Pricing and support

CA Brightstor ARCserve Backup for Windows v9
The RRP is AUD$1210. Prices for agent software are as follows:

  • BrightStor ARCserve Backup Microsoft Exchange Server Module AUD$1732.50
  • BrightStor ARCserve Backup Lotus Notes Module AUD$1732.50
  • BrightStor ARCserve Backup Oracle Module AUD$1732.50

Tier-one product maintenance is calculated at 20 percent of the product cost. Maintenance includes upgrade protection, 24x7 telephone support, access to CA's tech support database for issue tracking, Web, and e-mail support.

On-site support costing for tier-one and tier-two products is done on a case-by-case basis, depending on whether it is a CA issue or a problem with the customer's environment.

LEGATO Windows NetWorker Server Workgroup Edition for Windows
The basic software costs US$1200. LEGATO licenses tape libraries by the number of tape slots. If you have a library with nine slots or fewer, then you need the 19 slot license, but if you have a library with 10 through 16, slots then you will need the 116 slot license instead.

  • NetWorker Autochanger Software Module 19 Slots US$2504
  • NetWorker Autochanger Software Module 116 Slots US$5040

If you wish to backup Linux clients with the Windows NetWorker Server you will need the NetWorker ClientPak for Linux, which costs US$2160.

The modules under Windows are tiered by the number of CPUs in the server running the application to be backed up, where one CPU are Tier 1, two CPUs are Tier 2, four CPUs are Tier 3, and eight or more CPUs are Tier 4. We have listed below Tier 1 prices for Windows and Linux Clients.

  • NetWorker Module for Microsoft Exchange Server, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Linux Client, Tier 1 US$1440
  • NetWorker Module for Oracle, Windows Client, Tier 1 US$1336
  • NetWorker Module for Oracle, Linux Client, Tier 1 US$1440

Direct support through LEGATO is available in two tiers as shown below, and support is available via e-mail and telephone through the 24x7 support centre in the US. Telephone support is handled via a toll-free phone number.

Basic support costs six percent of the current software license cost, with a minimum of US$1500 per year. Premier support costs nine percent of the current software license cost, with a minimum of US$30,000 per year.

VERITAS Backup Exec v9 for Windows Servers
The cost is AUD$1534.50; slightly more than ARCserve Backup. Agents for Exchange, Notes, and Oracle are also a little more. This is the price of the full version without any support. The Microsoft Exchange, Lotus Notes, and Oracle modules cost AUD$1920.60 each.

VERITAS has a follow-the-sun support centre in Sydney, as well as one in the UK and one in the US. The company offers 24x7 telephone and e-mail support. Support may be redirected to one of the other support centres, depending on the time you're calling.

The VIP licensing program enables you to purchase the base product for AUD$1496 however you have to pay an additional AUD$343.20 maintenance fee. The maintenance fee includes 24x7 telephone and e-mail support, you get patches and technical updates as they are released, and is governed by a simple points system tracked by VERITAS that enables you to get discounts on the software. Discounts are applied in five tiers. The higher the tier reached by the customer, the higher the discount you receive.

Editor's Choice

Scenario
Company: Australian Optical Industries. This company needs software to manage backups of its file, e-mail, and database servers for 150 users.
Approximate Budget: Open
Requires: Backup software that will run on Windows 2000 Server.
Concerns: The software must be able to back up open e-mail and database files, and work with Windows and Linux-based servers. Ease of use in creating and managing multiple backup sets is a key criterion.

T&B Editor's choiceEditor's Choice: CA BrightStor ARCserve Backup v9
ARCserve Backup from Computer Associates wins our Editor's Choice award, for being the most suitable software product for our medium-sized company. ARCserve Backup scales up quite well. LEGATO's NetWorker may scale more, but at the end of the day it's designed for large enterprises. ARCserve is also easy to set up and use, and you can buy the additional agents to back up e-mail and database servers for a decent price.

Subscribe now to Australian Technology & Business magazine.

Pricing and support

CA Brightstor ARCserve Backup for Windows v9
The RRP is AUD$1210. Prices for agent software are as follows:

  • BrightStor ARCserve Backup Microsoft Exchange Server Module AUD$1732.50
  • BrightStor ARCserve Backup Lotus Notes Module AUD$1732.50
  • BrightStor ARCserve Backup Oracle Module AUD$1732.50

Tier-one product maintenance is calculated at 20 percent of the product cost. Maintenance includes upgrade protection, 24x7 telephone support, access to CA's tech support database for issue tracking, Web, and e-mail support.

On-site support costing for tier-one and tier-two products is done on a case-by-case basis, depending on whether it is a CA issue or a problem with the customer's environment.

LEGATO Windows NetWorker Server Workgroup Edition for Windows
The basic software costs US$1200. LEGATO licenses tape libraries by the number of tape slots. If you have a library with nine slots or fewer, then you need the 19 slot license, but if you have a library with 10 through 16, slots then you will need the 116 slot license instead.

  • NetWorker Autochanger Software Module 19 Slots US$2504
  • NetWorker Autochanger Software Module 116 Slots US$5040

If you wish to backup Linux clients with the Windows NetWorker Server you will need the NetWorker ClientPak for Linux, which costs US$2160.

The modules under Windows are tiered by the number of CPUs in the server running the application to be backed up, where one CPU are Tier 1, two CPUs are Tier 2, four CPUs are Tier 3, and eight or more CPUs are Tier 4. We have listed below Tier 1 prices for Windows and Linux Clients.

  • NetWorker Module for Microsoft Exchange Server, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Linux Client, Tier 1 US$1440
  • NetWorker Module for Oracle, Windows Client, Tier 1 US$1336
  • NetWorker Module for Oracle, Linux Client, Tier 1 US$1440

Direct support through LEGATO is available in two tiers as shown below, and support is available via e-mail and telephone through the 24x7 support centre in the US. Telephone support is handled via a toll-free phone number.

Basic support costs six percent of the current software license cost, with a minimum of US$1500 per year. Premier support costs nine percent of the current software license cost, with a minimum of US$30,000 per year.

VERITAS Backup Exec v9 for Windows Servers
The cost is AUD$1534.50; slightly more than ARCserve Backup. Agents for Exchange, Notes, and Oracle are also a little more. This is the price of the full version without any support. The Microsoft Exchange, Lotus Notes, and Oracle modules cost AUD$1920.60 each.

VERITAS has a follow-the-sun support centre in Sydney, as well as one in the UK and one in the US. The company offers 24x7 telephone and e-mail support. Support may be redirected to one of the other support centres, depending on the time you're calling.

The VIP licensing program enables you to purchase the base product for AUD$1496 however you have to pay an additional AUD$343.20 maintenance fee. The maintenance fee includes 24x7 telephone and e-mail support, you get patches and technical updates as they are released, and is governed by a simple points system tracked by VERITAS that enables you to get discounts on the software. Discounts are applied in five tiers. The higher the tier reached by the customer, the higher the discount you receive.

Editor's Choice

Scenario
Company: Australian Optical Industries. This company needs software to manage backups of its file, e-mail, and database servers for 150 users.
Approximate Budget: Open
Requires: Backup software that will run on Windows 2000 Server.
Concerns: The software must be able to back up open e-mail and database files, and work with Windows and Linux-based servers. Ease of use in creating and managing multiple backup sets is a key criterion.

T&B Editor's choiceEditor's Choice: CA BrightStor ARCserve Backup v9
ARCserve Backup from Computer Associates wins our Editor's Choice award, for being the most suitable software product for our medium-sized company. ARCserve Backup scales up quite well. LEGATO's NetWorker may scale more, but at the end of the day it's designed for large enterprises. ARCserve is also easy to set up and use, and you can buy the additional agents to back up e-mail and database servers for a decent price.

Subscribe now to Australian Technology & Business magazine.

Pricing and support

CA Brightstor ARCserve Backup for Windows v9
The RRP is AUD$1210. Prices for agent software are as follows:

  • BrightStor ARCserve Backup Microsoft Exchange Server Module AUD$1732.50
  • BrightStor ARCserve Backup Lotus Notes Module AUD$1732.50
  • BrightStor ARCserve Backup Oracle Module AUD$1732.50

Tier-one product maintenance is calculated at 20 percent of the product cost. Maintenance includes upgrade protection, 24x7 telephone support, access to CA's tech support database for issue tracking, Web, and e-mail support.

On-site support costing for tier-one and tier-two products is done on a case-by-case basis, depending on whether it is a CA issue or a problem with the customer's environment.

LEGATO Windows NetWorker Server Workgroup Edition for Windows
The basic software costs US$1200. LEGATO licenses tape libraries by the number of tape slots. If you have a library with nine slots or fewer, then you need the 19 slot license, but if you have a library with 10 through 16, slots then you will need the 116 slot license instead.

  • NetWorker Autochanger Software Module 19 Slots US$2504
  • NetWorker Autochanger Software Module 116 Slots US$5040

If you wish to backup Linux clients with the Windows NetWorker Server you will need the NetWorker ClientPak for Linux, which costs US$2160.

The modules under Windows are tiered by the number of CPUs in the server running the application to be backed up, where one CPU are Tier 1, two CPUs are Tier 2, four CPUs are Tier 3, and eight or more CPUs are Tier 4. We have listed below Tier 1 prices for Windows and Linux Clients.

  • NetWorker Module for Microsoft Exchange Server, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Linux Client, Tier 1 US$1440
  • NetWorker Module for Oracle, Windows Client, Tier 1 US$1336
  • NetWorker Module for Oracle, Linux Client, Tier 1 US$1440

Direct support through LEGATO is available in two tiers as shown below, and support is available via e-mail and telephone through the 24x7 support centre in the US. Telephone support is handled via a toll-free phone number.

Basic support costs six percent of the current software license cost, with a minimum of US$1500 per year. Premier support costs nine percent of the current software license cost, with a minimum of US$30,000 per year.

VERITAS Backup Exec v9 for Windows Servers
The cost is AUD$1534.50; slightly more than ARCserve Backup. Agents for Exchange, Notes, and Oracle are also a little more. This is the price of the full version without any support. The Microsoft Exchange, Lotus Notes, and Oracle modules cost AUD$1920.60 each.

VERITAS has a follow-the-sun support centre in Sydney, as well as one in the UK and one in the US. The company offers 24x7 telephone and e-mail support. Support may be redirected to one of the other support centres, depending on the time you're calling.

The VIP licensing program enables you to purchase the base product for AUD$1496 however you have to pay an additional AUD$343.20 maintenance fee. The maintenance fee includes 24x7 telephone and e-mail support, you get patches and technical updates as they are released, and is governed by a simple points system tracked by VERITAS that enables you to get discounts on the software. Discounts are applied in five tiers. The higher the tier reached by the customer, the higher the discount you receive.

Editor's Choice

Scenario
Company: Australian Optical Industries. This company needs software to manage backups of its file, e-mail, and database servers for 150 users.
Approximate Budget: Open
Requires: Backup software that will run on Windows 2000 Server.
Concerns: The software must be able to back up open e-mail and database files, and work with Windows and Linux-based servers. Ease of use in creating and managing multiple backup sets is a key criterion.

T&B Editor's choiceEditor's Choice: CA BrightStor ARCserve Backup v9
ARCserve Backup from Computer Associates wins our Editor's Choice award, for being the most suitable software product for our medium-sized company. ARCserve Backup scales up quite well. LEGATO's NetWorker may scale more, but at the end of the day it's designed for large enterprises. ARCserve is also easy to set up and use, and you can buy the additional agents to back up e-mail and database servers for a decent price.

Subscribe now to Australian Technology & Business magazine.

Pricing and support

CA Brightstor ARCserve Backup for Windows v9
The RRP is AUD$1210. Prices for agent software are as follows:

  • BrightStor ARCserve Backup Microsoft Exchange Server Module AUD$1732.50
  • BrightStor ARCserve Backup Lotus Notes Module AUD$1732.50
  • BrightStor ARCserve Backup Oracle Module AUD$1732.50

Tier-one product maintenance is calculated at 20 percent of the product cost. Maintenance includes upgrade protection, 24x7 telephone support, access to CA's tech support database for issue tracking, Web, and e-mail support.

On-site support costing for tier-one and tier-two products is done on a case-by-case basis, depending on whether it is a CA issue or a problem with the customer's environment.

LEGATO Windows NetWorker Server Workgroup Edition for Windows
The basic software costs US$1200. LEGATO licenses tape libraries by the number of tape slots. If you have a library with nine slots or fewer, then you need the 19 slot license, but if you have a library with 10 through 16, slots then you will need the 116 slot license instead.

  • NetWorker Autochanger Software Module 19 Slots US$2504
  • NetWorker Autochanger Software Module 116 Slots US$5040

If you wish to backup Linux clients with the Windows NetWorker Server you will need the NetWorker ClientPak for Linux, which costs US$2160.

The modules under Windows are tiered by the number of CPUs in the server running the application to be backed up, where one CPU are Tier 1, two CPUs are Tier 2, four CPUs are Tier 3, and eight or more CPUs are Tier 4. We have listed below Tier 1 prices for Windows and Linux Clients.

  • NetWorker Module for Microsoft Exchange Server, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Linux Client, Tier 1 US$1440
  • NetWorker Module for Oracle, Windows Client, Tier 1 US$1336
  • NetWorker Module for Oracle, Linux Client, Tier 1 US$1440

Direct support through LEGATO is available in two tiers as shown below, and support is available via e-mail and telephone through the 24x7 support centre in the US. Telephone support is handled via a toll-free phone number.

Basic support costs six percent of the current software license cost, with a minimum of US$1500 per year. Premier support costs nine percent of the current software license cost, with a minimum of US$30,000 per year.

VERITAS Backup Exec v9 for Windows Servers
The cost is AUD$1534.50; slightly more than ARCserve Backup. Agents for Exchange, Notes, and Oracle are also a little more. This is the price of the full version without any support. The Microsoft Exchange, Lotus Notes, and Oracle modules cost AUD$1920.60 each.

VERITAS has a follow-the-sun support centre in Sydney, as well as one in the UK and one in the US. The company offers 24x7 telephone and e-mail support. Support may be redirected to one of the other support centres, depending on the time you're calling.

The VIP licensing program enables you to purchase the base product for AUD$1496 however you have to pay an additional AUD$343.20 maintenance fee. The maintenance fee includes 24x7 telephone and e-mail support, you get patches and technical updates as they are released, and is governed by a simple points system tracked by VERITAS that enables you to get discounts on the software. Discounts are applied in five tiers. The higher the tier reached by the customer, the higher the discount you receive.

Editor's Choice

Scenario
Company: Australian Optical Industries. This company needs software to manage backups of its file, e-mail, and database servers for 150 users.
Approximate Budget: Open
Requires: Backup software that will run on Windows 2000 Server.
Concerns: The software must be able to back up open e-mail and database files, and work with Windows and Linux-based servers. Ease of use in creating and managing multiple backup sets is a key criterion.

T&B Editor's choiceEditor's Choice: CA BrightStor ARCserve Backup v9
ARCserve Backup from Computer Associates wins our Editor's Choice award, for being the most suitable software product for our medium-sized company. ARCserve Backup scales up quite well. LEGATO's NetWorker may scale more, but at the end of the day it's designed for large enterprises. ARCserve is also easy to set up and use, and you can buy the additional agents to back up e-mail and database servers for a decent price.

Subscribe now to Australian Technology & Business magazine.

Pricing and support

CA Brightstor ARCserve Backup for Windows v9
The RRP is AUD$1210. Prices for agent software are as follows:

  • BrightStor ARCserve Backup Microsoft Exchange Server Module AUD$1732.50
  • BrightStor ARCserve Backup Lotus Notes Module AUD$1732.50
  • BrightStor ARCserve Backup Oracle Module AUD$1732.50

Tier-one product maintenance is calculated at 20 percent of the product cost. Maintenance includes upgrade protection, 24x7 telephone support, access to CA's tech support database for issue tracking, Web, and e-mail support.

On-site support costing for tier-one and tier-two products is done on a case-by-case basis, depending on whether it is a CA issue or a problem with the customer's environment.

LEGATO Windows NetWorker Server Workgroup Edition for Windows
The basic software costs US$1200. LEGATO licenses tape libraries by the number of tape slots. If you have a library with nine slots or fewer, then you need the 19 slot license, but if you have a library with 10 through 16, slots then you will need the 116 slot license instead.

  • NetWorker Autochanger Software Module 19 Slots US$2504
  • NetWorker Autochanger Software Module 116 Slots US$5040

If you wish to backup Linux clients with the Windows NetWorker Server you will need the NetWorker ClientPak for Linux, which costs US$2160.

The modules under Windows are tiered by the number of CPUs in the server running the application to be backed up, where one CPU are Tier 1, two CPUs are Tier 2, four CPUs are Tier 3, and eight or more CPUs are Tier 4. We have listed below Tier 1 prices for Windows and Linux Clients.

  • NetWorker Module for Microsoft Exchange Server, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Windows Client, Tier 1 US$1336
  • NetWorker Module for Lotus Notes, Linux Client, Tier 1 US$1440
  • NetWorker Module for Oracle, Windows Client, Tier 1 US$1336
  • NetWorker Module for Oracle, Linux Client, Tier 1 US$1440

Direct support through LEGATO is available in two tiers as shown below, and support is available via e-mail and telephone through the 24x7 support centre in the US. Telephone support is handled via a toll-free phone number.

Basic support costs six percent of the current software license cost, with a minimum of US$1500 per year. Premier support costs nine percent of the current software license cost, with a minimum of US$30,000 per year.

VERITAS Backup Exec v9 for Windows Servers
The cost is AUD$1534.50; slightly more than ARCserve Backup. Agents for Exchange, Notes, and Oracle are also a little more. This is the price of the full version without any support. The Microsoft Exchange, Lotus Notes, and Oracle modules cost AUD$1920.60 each.

VERITAS has a follow-the-sun support centre in Sydney, as well as one in the UK and one in the US. The company offers 24x7 telephone and e-mail support. Support may be redirected to one of the other support centres, depending on the time you're calling.

The VIP licensing program enables you to purchase the base product for AUD$1496 however you have to pay an additional AUD$343.20 maintenance fee. The maintenance fee includes 24x7 telephone and e-mail support, you get patches and technical updates as they are released, and is governed by a simple points system tracked by VERITAS that enables you to get discounts on the software. Discounts are applied in five tiers. The higher the tier reached by the customer, the higher the discount you receive.

Editor's Choice

Scenario
Company: Australian Optical Industries. This company needs software to manage backups of its file, e-mail, and database servers for 150 users.
Approximate Budget: Open
Requires: Backup software that will run on Windows 2000 Server.
Concerns: The software must be able to back up open e-mail and database files, and work with Windows and Linux-based servers. Ease of use in creating and managing multiple backup sets is a key criterion.

T&B Editor's choiceEditor's Choice: CA BrightStor ARCserve Backup v9
ARCserve Backup from Computer Associates wins our Editor's Choice award, for being the most suitable software product for our medium-sized company. ARCserve Backup scales up quite well. LEGATO's NetWorker may scale more, but at the end of the day it's designed for large enterprises. ARCserve is also easy to set up and use, and you can buy the additional agents to back up e-mail and database servers for a decent price.

Subscribe now to Australian Technology & Business magazine.

Editor's Picks