A comprehensive list of more than 80 Outlook shortcuts is available as a PDF download.
The user universe is divided into mousers and keyboarders, with the latter group stoutly insisting that it's faster to keep your fingers on the keyboard than to stop and pick up the mouse to execute a command. If some of your users are in the keyboard camp, these basic shortcuts will be right up their alley.
|Create an appointment||Ctrl+Shift+A|
|Create a contact||Ctrl+Shift+C|
|Create a folder||Ctrl+Shift+E|
|Create a journal entry||Ctrl+Shift+J|
|Create a distribution list||Ctrl+Shift+L|
|Create a message||Ctrl+Shift+M|
|Create a meeting request||Ctrl+Shift+Q|
|Create a note||Ctrl+Shift+N|
|Create a task||Ctrl+Shift+K|
|Create a task request||Ctrl+Shift+U|
|Create a fax||Ctrl+Shift+X|
|Send a message||Alt+S|
|Reply to a message||Ctrl+R|
|Reply All to a message||Ctrl+Shift+R|
|Forward a message||Ctrl+F|
|Mark a message as read||Ctrl+Q|
|Delete an item||Ctrl+D|
Jody Gilbert has been writing and editing technical articles for the past 20 years, including a stint with The Cobb Group/ZD Journals. In 1998, she won Ziff-Davis' Chairman's Circle Award for Editorial Excellence for her work as author of several Microsoft Office how-to publications.