10 Things

Get the key facts on a wide range of technologies, techniques, strategies, and skills with the help of these concise, need-to-know lists.

  • Calvin Sun // April 1, 2008, 3:59 AM PST

    10 ways to explain things more effectively

    In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure customer satisfaction. Here are a few tips to help make your explanations more understandable and useful.

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  • Rick Vanover // March 25, 2008, 3:33 AM PST

    10 ways to benchmark your Active Directory environment

    IT pro Rick Vanover offers 10 strategies for achieving accountability in your Active Directory environment. They'll help supplement your existing strategies, give you an extra dimension for testing, and provide a strong set of data to determine what has changed when you're troubleshooting issues.

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  • Justin James // March 18, 2008, 6:01 AM PST

    10 non-monetary benefits to attract and retain top developers

    When recruiting developers, it's easy to fall into the trap of thinking that money is what brings in the best and the brightest. After all, developers tend to receive paychecks a bit beefier than other professionals with similar levels of experience and education. But at the end of the day, it is often the non-financial rewards that attract the top developers -- and that's almost always what keeps them on staff. Here are some ways to entice and hold onto first-class developer talent.

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  • Deb Shinder // March 17, 2008, 7:41 AM PST

    10 ways to prepare for a wireless rollout

    Rolling out a wireless LAN within your organization can provide numerous benefits -- but it's more complicated than just plugging in a wireless access point (WAP). You need to address a number of factors in the planning stage to ensure both accessibility and security. Deb Shinder lists some critical factors to consider as you prepare to go wireless.

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  • Calvin Sun // March 17, 2008, 6:21 AM PST

    10+ things you should do when you resign

    Although it might be tempting to deliver a few choice remarks or leave things in a mess when you quit a job, that bridge-burning is likely to come back to haunt you. It's far better to depart in a professional manner. Calvin Sun offers some suggestions for handling the resignation process properly.

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  • Jeff Dray // March 17, 2008, 3:32 AM PST

    10 ways to improve your deskside manner

    When you go out of the office and meet a customer to resolve a fault or issue, it's important to use soft skills to get the customer on your side. The way you deal with people can mean the difference between a satisfied customer and a delighted one. Here are a few things you can do to build customer rapport.

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  • Tom Mochal // March 13, 2008, 1:10 AM PST

    Master these 10 processes to sharpen your project management skills

    The bigger and more complex a project gets, the more you need formal processes and techniques to effectively manage the work. Project management expert Tom Mochal explains the purpose, value, and implementation of the most critical aspects of successfully managing a project.

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  • Kris Littlejohn // March 11, 2008, 11:44 PM PST

    10 things you should do to protect yourself on a public computer

    Most of us will occasionally have to use a public computer for one reason or another. Unfortunately, using public computers carries an inherent risk of exposing personal data. Here are some things you can do to protect yourself and lessen that risk.

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  • Calvin Sun // March 11, 2008, 12:53 AM PST

    10 career lessons from country music

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  • Jody Gilbert // March 5, 2008, 10:11 PM PST

    10 flagrant grammar mistakes that make you look stupid

    Sending a less-than-perfect e-mail to a friend is one thing; mistakes aren't really a problem. But if you want to craft an error-free message that reflects your professionalism, be on the lookout for these common grammatical slip-ups.

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  • Justin James // March 5, 2008, 3:54 AM PST

    10 traits to look for when you're hiring a programmer

    Programmers come with a wide range of skill sets, hail from many countries and cultures, and can have differing backgrounds and experiences. Nevertheless, certain qualities can mean the difference between a great programmer and someone who's not so great. Here are 10 things to look for when you're hiring a programmer.

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  • Susan Harkins // March 2, 2008, 11:58 PM PST

    10+ things you should do before building a custom Access database

    Whether you take on freelance work or you support your organization's IT needs by developing custom database solutions, you must build an efficient, easy-to-use database if you plan to stay employed. See what you can do even before you build a database to make sure it fits the organization's purpose and goals.

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  • Deb Shinder // February 25, 2008, 3:42 AM PST

    10 ways to trim your IT budget

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