10 Things

Get the key facts on a wide range of technologies, techniques, strategies, and skills with the help of these concise, need-to-know lists.

  • Becky Roberts // April 6, 2009, 4:49 AM PST

    The 10 most important things to teach your users

    Your users don't need an encyclopedic knowledge of how their computers work or how your network is configured -- but they may need a little technical enlightenment here and there. This list includes some of the basics that will help them (and you) work more effectively.


  • Polly Traylor // April 7, 2009, 12:25 AM PST

    10 best practices for business process measurement

    Lean times often present opportunities for analyzing, fine-tuning, and improving business processes. In fact, the economic survival of some organizations may depend on such improvements. Here are some pointers to help you build a successful process measurement program.


  • Jack Wallen // April 7, 2009, 4:40 AM PST

    10 must-have Linux Web-based tools

    There's no shortage of Web-centric Linux tools -- the trick if figuring out which ones are best for your needs. Jack Wallen offers a list of those he thinks are the cream of the crop.


  • Calvin Sun // April 8, 2009, 2:52 AM PST

    10 office gaffes to avoid

    Have you ever wanted to disappear after committing some stupid faux pas? If it occurs in a professional context, it could be more than embarrassing -- it could cost you business or hurt your career. Calvin Sun looks at some preventable gaffes.


  • Chad Perrin // April 8, 2009, 6:53 AM PST

    10 tips for secure computer disposal

    If you're in charge of IT resources at an organization with more than a handful of users, you might need this advice for secure equipment disposal.


  • Deb Shinder // April 9, 2009, 2:53 AM PST

    10 tweaks to make Windows 7 even better

    Windows 7 appears to be a crowd pleaser among the IT pros who have been kicking its beta tires -- including Deb Shinder. But even though she's very impressed with the new OS, she's already discovered several ways to improve it.


  • Jeff Cerny // April 13, 2009, 10:24 AM PST

    10 questions on the IT executive role in a government enterprise: An interview with Ellen Barry

    Ellen Barry is the CIO of one of the largest convention centers in the country -- responsible for providing technical support for the business as well as running a revenue-generating IT shop that delivers services to show organizers, exhibitors, and attendees. Here's an inside look at what this position entails.


  • Erik Eckel // April 16, 2009, 1:37 AM PST

    10 things you should look for in a netbook

    When you're evaluating netbooks, you have to weigh the convenience of their small form factor against a variety of limitations. Erik Eckel explains several key considerations that will help you find a suitable middle ground.


  • Becky Roberts // April 20, 2009, 5:00 PM PST

    Solutions to the top 10 peeves of a support tech

    It's easy to fall into a pattern of complaining about work annoyances and assuming there's nothing you can do about them. But IT pro Becky Roberts -- who wrote about the top 10 peeves of being a support tech -- found some ways to ease a few on-the-job aggravations.


  • Ilya Bogorad // April 17, 2009, 5:08 AM PST

    10 faulty beliefs that can doom IT leaders

    As an IT leader, you must analyze your thinking to ensure that you're not harboring any false beliefs that could be holding your department back. If you find yourself operating under certain flawed assumptions, you could be jeopardizing the success of your department -- and your own position of leadership.


  • Susan Harkins // April 17, 2009, 5:59 AM PST

    10+ ways to keep your Access database in tiptop shape

    A sluggish database can cost your money and waste users' time. Here are some maintenance tasks and general best practices to ensure your database is healthy and operating at peak efficiency.


  • John McKee // April 19, 2009, 5:00 PM PST

    10 ways leaders can get crucial feedback

    If you're going to successfully lead your team members through these rocky times, you need to listen to their ideas and understand what they're dealing with-- and that requires a dedicated effort on your part. These strategies will help you keep your finger on the pulse of your IT group.


  • Rick Vanover // April 21, 2009, 5:00 PM PST

    10 seriously annoying default configurations

    Into every life, a little stupidity must fall. And sometimes, you just have to vent about it. Rick Vanover shares a few of the default configurations he finds especially frustrating and idiotic.... What are yours?


  • Polly Traylor // April 27, 2009, 3:32 AM PST

    CIOs: Here are 10 ways you can support your CEO

    To build a strong future with the company and gain an ally at the top, CIOs need to understand the challenges facing their CEO and find ways to offer value and support. Here are some strategies for helping your CEO -- and ultimately, yourself.


  • Jerry Loza // April 28, 2009, 1:19 AM PST

    10 ways to keep your job despite the tough economy

    As the economy worsens, more companies are making deep cuts in personnel -- and many IT workers are bracing for the axe to fall. But it may not come to that, especially if you take steps now to increase your value to the organization.