Apple optimize

Is Snow Leopard eating your data?

Some Snow Leopard users who log into a Mac Guest account and then log back into their regular account, find that it is completely empty of data, as if it were a brand new account. Oops.

Apple has acknowledged a particularly harsh bug that has been reported in various forums since September. Apparently, some users who log into their Mac Guest account and then log back into their regular account, find that it is completely empty of data, as if it were a brand new account. Apple says that this case is "extremely rare" and they are working on a fix. It might be rare, but if you're slack about backups, this might scare you straight -- into backing up your data, anyway.

There are some reports from users that say the problem actually goes back to Leopard. I have a Mac at home, but I haven't upgraded since 10.4 (Tiger). My husband has a Guest Account that he rarely logs into, but we've never encountered such a problem. Sometimes, it's good to be a foot-dragger. I think I'll wait at least until they sort this one out!

Do you know anyone who has been plagued by this bug? If you've already upgraded, how are you getting along with Snow Leopard so far?

About

Selena has been at TechRepublic since 2002. She is currently a Senior Editor with a background in technical writing, editing, and research. She edits Data Center, Linux and Open Source, Apple in the Enterprise, The Enterprise Cloud, Web Designer, and...

13 comments
tgdixon
tgdixon

I am new to the MAC world and have jumped in with both feet - a desktop and a laptop. I have however been reluctant to jump in to the new OS ... Snow Leopard - after reading this maybe i am glad. Exactly why or why shouldn't I do the upgrade ?

BFilmFan
BFilmFan

Where are all the people tthat scream for Bill Gates head anytime an issue shows up in Microsoft? Oh wait, they must be herded into the bottom of the Apple stores and being prepared as sacrifices for the Great Old Ones. It is nearly Halloween after all. We are the Borg. We are Microsoft. We will resist the Great Old Ones.

boxfiddler
boxfiddler

Must be irresistible, as that's what people's brains seem to be of late. :0

santeewelding
santeewelding

I can exactly picture your visage and demeanor seated one away from me at the cafe. These others -- they're screwed.

BFilmFan
BFilmFan

The thought of you laughing while I did my "Borg" impression made me smile sir!

rtrujillo@metalsurfaces.
rtrujillo@metalsurfaces.

I believe if the System Administrator is going to install SL on their Macs, they should disable the Guest Account.

SteelTrepid
SteelTrepid

I thought Macs were prefect??

Slayer_
Slayer_

It perfectly deleted all your data, no fuss at all.

maclovin
maclovin

One Copy of Vita Ultimate + One Copy of Windows 7 Ultimate = 1 Mac

BoloJungle
BoloJungle

I have a different problem - a bug - where Snow Leopard infinitely tries to recover a file that was too large to e-mail via MacMail. It creates an infinite number of copies as it recovers the file multiple times without stopping. Sorry to threadjack, but it is serious. I was able to stop it by deleting the folder in my mail folder and the using my Time Machine to recover that folder to just prior to the attemopt to send the e-mail. But it messed up my backup and my other mail links (like GMail).

slkwyld
slkwyld

I'm still going to recommend for our company to upgrade our Macs to Snow because of the support for Exchange, but it makes sense for everyone to turn on time machine anyway before attempting such an upgrade. The Macinistas surely won't give up snow because of this, but it will give them a kick in the pants about backing up their data, so in the end this is a good reminder to do just that.

rlyons
rlyons

This should be done anyway, so this harsh reminder is actually useful, intentional or not.