I've already had an Office 365 installation for some months, so I was guided through an update process that moved my previous files to the new version. The opening page provides a Getting Started pane that introduces you to the new system under the Collaboration, Public website, and Software headings, and the help information is well laid out and easy to follow. I've covered the steps necessary to purchase a licence and move from an MS Small Business Server in a previous column, so in this column, I'll start with an overview of Outlook, which is accessible from the menu at the top of the web page.
Outlook starts in the now-familiar three-pane view, but without the ribbon menus of the full Outlook 2013. New emails will not display graphics by default, although the links at the top of the email allow you to remove these restrictions for the email or sender. Unread emails have a highlight (the thin, blue line) and you may select multiple emails by clicking to the left of the email. When you select multiple emails, the right viewing pane changes to a menu of options allowing you to delete, flag, mark as read/unread, or move the group, which can be single emails or conversations.
In the Navigation pane on the left of the screen, you can right-click on a folder to create, empty, rename, and delete folders, and set archive and retention policies as well as folder permissions.
The Tasks link at the bottom of the navigation pane lets you view and edit your current tasks. Any flagged emails will appear in the general task list, so it's an easy way to mark incoming emails for further action. Tasks may be categorised with a different-coloured icon, and the task editing provides both a simple and detailed view. Unfortunately, these are still My Tasks, and I see no way to share or allocate them to other people in your organisation. Of course, this is usually the job of a project management system such as MS Project, but it would be nice to have the feature.
Beside the menu at the top of the screen, you'll see your IM status next to your account name. Clicking here will allow you to manage your instant messaging status. While Office 365 offers Lync for chat, audio/video conversations, and meetings, you don't need it for an IM chat with anyone in your organisation. Either find the person in People or a message from them, and click on the IM icon in their details.
When their name is displayed in email or People, a green highlight or icon will indicate if they are online.
The full set of Options for Outlook is available from the Settings menu accessed by clicking the gear icon at the top right of the page. You can create and edit rules and set automated replies and retention policies, as well as manage a variety of other functions.
The layout works fine on my Surface RT on IE11, although I prefer the 125 percent zoom to easily read and select the emails. I primarily use IE10 on my desktop for Office 365, but I did try Firefox briefly and had no problems, although it did seem a little slower in display.
In my next column, I'll look at the some of the other aspects of the new Office 365, including SkyDrive Pro and the new Newsfeed, which seems much like an internal Facebook for your organisation.
Tony is the owner and managing director of Microcraft eLearning and is one of the creators of the AUTHOR eLearning Development System.