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IT help desk: Hot in fourth quarter

There might be reason for IT help desk pros to smile, according to the latest IT hiring and skills report from Robert Half Technology.

There might be reason for IT help desk pros to smile, according to the latest IT hiring and skills report from Robert Half Technology.

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Good news from the latest IT hiring and skills report from Robert Half Technology -- the IT job outlook may not be in a huge growth mode, but it isn't losing ground either.

According to Larry Dignan's blog on ZDNet, 11 percent of CIOs plan to add IT workers in the fourth quarter, three percent plan cuts, and help desk and technical support are the hot categories as customer and user support trumps projects focused on growth, and

"25 percent of the 1,400 CIOs surveyed said customer services and/or user support was the primary reason they were hiring IT staff."

For a look at which IT jobs are hot, which skills are in demand, and what industry hiring projections look like, take a look at Larry's blog.

About

Toni Bowers is Managing Editor of TechRepublic and is the award-winning blogger of the Career Management blog. She has edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues.

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