Report offers snapshot of the best and worst places for the IT service industry

OnForce, Inc., a community-based marketplace for on-site technology service has released its "State of the Industry Report," which is based on work orders completed between Jan. 1 and March 31.

OnForce, Inc., formerly, is a community-based marketplace for on-site technology service. According to the site, its clients do everything from software and hardware installations and rollouts to ongoing IT support -- PC repair, POS service, printer repair, and VoIP support.

This week, the company released its "State of the Industry Report," which is based on work orders completed between Jan. 1 and March 31. Here are some of the findings of the report, according to TechTarget:

  • Wyoming, Vermont, and Alaska are the most expensive states for IT services, posting hourly rates nearly two times OnForce's national average.
  • Georgia, Arizona, and Oklahoma have the lowest hourly rates, at less than 30% the national average.
  • The cities commanding the highest hourly rates are Akron, Ohio; Topeka, Kan.; Irvine, Calif.; and Parsippany, N.J.
  • New York City, Houston, and Chicago top the list as the nation's busiest IT services cities.
  • Florida, Texas, and Virginia are home to 40% of the 15 top-volume ZIP codes in the United States for IT jobs.

Parsippany, NJ?! No offense to any Parsippians out there, but how did that city manage to be in the top four of highest hourly rates?


Toni Bowers is Managing Editor of TechRepublic and is the award-winning blogger of the Career Management blog. She has edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues.


IT workers in Parsippany can command higher hourly rates for two reasons: 1. A huge demand for IT services people as many NY and NJ financial services companies move their data centers and IT infrastructure to Parsippany (close to Wall St. and Connecticut, within real-time replication distance with NY, good facilities, enough electrical power, etc.) 2. The cost of living in NJ is a bit lower than NY, but still higher than the national average


Parsippany, NJ has a high density of large office parks which house the headquarters or backoffice operations of numerous large national and international companies in the pharmaceutical, healthcare, telcom, travel and technology industries. As a result there is large working population of high-end technology folks.


I live here; I know. Wages are AWFUL. Thankfully my daughter starts college in Virginia; I may be moving soon.

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