Business Intelligence

Review: LogicMonitor for comprehensive network monitoring

Jack Wallen investigates the network monitoring tool, LogicMonitor, for use with Windows, Linux, and Mac systems. Find out if it could be a fit for your organization.

As an administrator you must be able to keep track of your assets. More specifically, you need to be able to monitor your network, from anywhere, and be alerted when there's a problem. For this task there are many tools available. Some of these tools come in the form of highly configurable stand-alone agents that work from the inside whereas some of these tools are services that work from the outside but use an internal agent for reporting purposes.

A tool that falls into the latter category is LogicMonitor. This service allows you to add an agent to a machine and have it monitored from your own, personalized dashboard that can be reached from anywhere using a web browser. But is it the tool best suited for your network monitoring needs? Let's find out.

Pricing

Entry pricing is $300 per month for up to 25 hosts.

For volume discounts call (888-415-6442) or email (info@logicmonitor.com).

Who's it for?

LogicMonitor is for any medium to large company that needs its network hardware under constant watch and alert, but does not have the time, hardware, and/or know-how to create or install a custom system. (It will work for Windows, Linux, and Mac systems. ) For those that do not have the time to dedicate to such a tool, LogicMonitor will handle most of the set up. All that is necessary on your end is to install the agent(s) and create your dashboard. Once complete, you will have an incredibly powerful monitoring system that will babysit just about any aspect of your network. But even with LogicMonitor setting up your monitoring system, there is a fairly steep learning curve to setting up your dashboard, hosts, alerts, and reports.

What problem does it solve?

If you are a network administrator who is already too busy to bother with the setup of a complex network monitoring system, LogicMonitor solves this for you. Because you will only have to dedicate time to installing the agent and setting up your dashboard, you can concentrate on keeping those servers and desktops up and running. LogicMonitor also keeps you apprised of the status of your network, network equipment, cloud, databases, applications, power infrastructure, and much more.

Features

  • Firewall monitoring
  • Router/switch/VoIP monitoring
  • Highly configurable dashboard
  • Automated configuration, classification, and network discovery
  • Interactive graphs
  • Overview graphs
  • Customizable alerts
  • Monitor both Windows and Linux machines
  • Load balancer monitoring
  • Storage monitoring
  • Outstanding support

And much more!

LogicMonitor Dashboard
In Figure A, you see a port 80 response time monitor on a particular piece of networking hardware. You can add TONS of different reports to your dashboard.

What's wrong

The biggest problem you will face is the steep learning curve to adding hosts, hardware, reports, and alerts. The LogicMonitor Dashboard is not the most intuitive software, but the support offered by LogicMonitor is some of the best. But even with outstanding support, you are going to have to give yourself (or an employee - or two) plenty of time to familiarize themselves with the dashboard. Once you know the tools, you will most certainly be impressed with what LogicMonitor offers.

Bottom line for business

If you have a LOT of services, devices, hosts, networks to monitor, and you do not have time to set up a monitoring solution (and you have the budget), LogicMonitor is the way to go. Not only does it monitor more than you can ever need, it does so without you having to monkey with complex monitoring systems. The only downside is the learning curve associated with the dashboard. But once you get beyond that, LogicMonitor is tops. Any medium to large business would do well to look into this monitoring tool.

Competitive products

User recommendation

Have you enlisted the services of LogicMonitor? If so, what was your experience like? Would you recommend this service to a fellow IT administrator? If so (or if not)...why? Let your fellow TechRepublic readers know if LogicMonitor is a tool they should invest their precious IT budget on.

About

Jack Wallen is an award-winning writer for TechRepublic and Linux.com. He’s an avid promoter of open source and the voice of The Android Expert. For more news about Jack Wallen, visit his website getjackd.net.

3 comments
sfrancis
sfrancis

For what its worth, we've significantly flattened the learning curve, with the addition of wizards to simplify setup and adding hosts, etc. Dashboard management has also been significantly improved. (We've also added a lot of other functionality - IPMI monitoring, windows and syslog events, etc) But usability is much improved.

jbehl
jbehl

what doesn't come through strongly in the article as I think it should, and what I think is LogicMonitors biggest selling point: it monitors your Netapps as well as your routers as well as your switches as well as your APs as well as you linux boxes as well as your windows boxes...even your PDUs. no longer do I have to cobble together different monitoring solutions for different equipment. i've not desire to learn how to effectively monitor each new piece of equipment, but it's their business to do so and they're good at it.

thomkenney
thomkenney

LogicMonitor has an excellent solution for IT managers and groups that need insight into a wide variety of resources. Our environment is eclectic to say the least, and LogicMonitor is the only provider we've found that can handle every aspect of our complex environment. But aside from the SaaS product, their technical team is one of the best. Their support is fanatical, ridiculously responsive and always goes above and beyond for us. We have had several requests and because of their (I'm presuming) Agile process, they can provide solutions much faster than other vendors we've worked with in the past. LogicMonitor is by far one of our top vendors. We live and die by our own systems for our SaaS products we deliver to our customers so a reliable and intuitive solution for systems monitoring and management is key to our success. Hard to go wrong with such a great team behind a great product.