The Enterprise Cloud

Archive: 09-2012

• Railway stairs, IT demand, and cloud services

  Nick Hardiman finds a parallel between an annoying daily challenge and one faced by many IT departments as they evolve toward the cloud.

  Posted by Nick Hardiman | September 27, 2012, 6:00 AM PDT

• Functional and financial benefits of cloud-based email

  Ian Hardenburgh lists the most important benefits an organization could realize by moving email to the cloud.

  Posted by Ian Hardenburgh | September 25, 2012, 9:00 AM PDT

• Headed for disallusionment? The cloud's place in the hype cycle

  Thoran Rodrigues charts the progress of the cloud by looking at Gartner’s Hype Cycle for Emerging Technologies.

  Posted by Thoran Rodrigues | September 19, 2012, 9:00 AM PDT

• Why email is a good place to start when moving to the cloud

  Ian Hardenburgh points to email as one of the more likely places to start when deciding what systems can be moved to the cloud.

  Posted by Ian Hardenburgh | September 18, 2012, 9:00 AM PDT

• The cloud and the help desk: How is support provided?

  Nick Hardiman looks at the cloud from a help desk perspective. Outsourcing support is not a new concept, but how will the advance of the cloud affect customer service issues?

  Posted by Nick Hardiman | September 14, 2012, 6:00 AM PDT

• Top cloud use cases

  There’s no doubt that there are still tricky areas for cloud technology, but some use cases offer a lot of bang for the buck and very little risk. Thoran Rodrigues names some of the top...

  Posted by Thoran Rodrigues | September 12, 2012, 9:00 AM PDT

• Making a business case for the cloud

  Ian Hardenburgh outlines the primary business case issues that arise when organizations start considering a move to cloud-based infrastructure, software, or platforms.

  Posted by Ian Hardenburgh | September 11, 2012, 9:00 AM PDT

• Comprehensive monitoring enables comprehensive support

  Nick Hardiman addresses the complex business-IT environment and the different kinds of monitoring that it requires — from the cloud application itself to the infrastructure that it relies on.

  Posted by Nick Hardiman | September 7, 2012, 6:00 AM PDT

• Cloud traps: How to avoid them

  Thoran Rodrigues talks about the traps that can sabotage an otherwise successful move to the cloud.

  Posted by Thoran Rodrigues | September 6, 2012, 6:00 AM PDT

• Like it or not, it's time to get a cloud strategy

  Ian Hardenburgh suggests that it’s time even for anti-cloud hardliners to start thinking seriously about how cloud technology can be leveraged in their organizations.

  Posted by Ian Hardenburgh | September 5, 2012, 8:08 AM PDT