Tablets

Apple could distract enterprise customers away from Google offerings

Google is in the odd position of trying to maintain a foothold on the Apple iPad while also trying to help partners develop alternatives.

If a forward-looking report from technology analyst Forrester turns out to be true, it could make for an interesting couple of years in the enterprise market, as Google divides its attention between maintaining a presence on a device that’s gaining popularity in the workplace and trying to push other devices running its own software at the same time.

Tablet fascination

That device is the tablet, of course, and according to Forrester, business customers are expected to spend $10 billion on iPads in 2012, along with another $9 billion on Mac computers that encourage further iPad loyalty and vice-versa. The fascination continues through 2013, as Forrester expects $12 billion spent on Macs and $16 billion on iPads spent by business customers, while “Wintel" PCs and tablets will see a 3% and 1% decline in spending in 2012 and 2013, respectively. Toward the end of 2013, spending should pick up again on Windows and Intel devices.

That’s interesting, but what about cloud building? Another aspect of the report states that while cloud infrastructure was up in 2011, those purchases are done and made, and only the biggest of players (governments and hosting firms) will continue spending at 2011 levels in 2012. Meanwhile, businesses will be, in a sense, distracted by implementing iPads and Macs into their systems, and will have less money to throw at things like virtualization, servers, and, implicitly, buy-ins and training for Google’s own cloud solutions.

Anybody who’s watched Apple over the last few years knows that they’re taking tentative steps toward making Google a smaller, less essential part of the iOS experience. Apple has reportedly purchased a mapping company, Poly9, that could be utilized to replace the iPhone’s Google-dependent Maps application. Siri, the smart voice-controlled "virtual assistant" in the iPhone 4S, could be seen as gradually training users to get answers back from their phone without really considering the source. And Apple’s own iCloud service offers iOS and Mac owners a convenient place to keep their documents, email, and photos synced, making similar Google syncing require an extra step or two.

Odd position

So Google is left in the odd position of trying to maintain a foothold on the most popular tablet with its (very, very nice) Google Search app and other initiatives, while also helping partners like Samsung push devices like the recently unveiled Note, a tablet/phone hybrid that offers enterprise-level security and deployment features.

Google also has to maintain something of a device-neutral approach to its cloud offerings, despite Apple’s obvious move to get customers to rely on Apple itself for backup, syncing, and other services. Apple mostly ducked out of the enterprise market a few years back, but its increasing influence over the consumer market can keep Google from pitching its services as the best and only way for businesses to move their operations onto the web. It’s a strange place to be, and it will get only stranger if Apple makes moves in the near future to actually push Google further away from its devices.

About

Kevin Purdy is a freelance writer, a former editor at Lifehacker.com, and the author of The Complete Android Guide.

3 comments
Stalemate
Stalemate

The title says it all. Google's services have never been linked to specific hardware. In fact, there are iPhone and iPad ports for Android to be installed on those dedicated platforms. So the possibility exists at least, regardless of what Apple has to say about it. Google's approach is why, in the long run, it is more likely to succeed in the corporate place as it has with the consumer smartphone market already. Diversity wins out over the paternalistic, closed approach. As for Apple's "increasing influence over the consumer market", that holds true only for the tablet sector, and even that isn't a given, once one actually looks at the market trends instead of the marketing spiel.

Mark W. Kaelin
Mark W. Kaelin

Can Google continue to straddle the fence on iPads versus every other tablet? Do you think that eventually Google will have to move away from the Apple platform? Will Apple give them a choice?

Vulpinemac
Vulpinemac

Apple obviously feels like Google stole the basics behind the iPhone away from them and it certainly seems obvious from the way Android was announced by Google so soon afterwards and then Google's member of Apple's Board of Directors left that board. Whether or not iOS and Android are different, the emergence of a mobile Android OS coming so quickly after the mobile OS X is a coincidence too obvious to ignore. Apple's--or rather, Steve Jobs'--anti-Android war simply won't allow Google to play in the same ball park any longer than necessary. Now we'll just have to see what Apple does post-Jobs. Meanwhile, I really can't see Google just sitting aside and letting Android fade away. We've already seen some moves that imply Google's intent to rein in control of Android and at least bring it to a capability similar to Windows, where the OEMs continue to manufacture hardware but no longer can extensively modify the user interface. What we don't know is how well Google will manage its efforts in taking back control from the OEMs and carriers themselves.

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