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Video: Michael Dell calls for a self-service IT model

Takeaway: Michael Dell tells how his company can help IT automate tasks and allow end users to consume what they need when they need it.

CEO Michael Dell explained to attendees at Oracle OpenWorld how his company is delivering a more efficient enterprise with its new services. In this video clip, he discusses Dell’s plan to help IT automate tasks and provide more visibility, allowing end users to consume what they need when they need it.

October 13, 2009, 12:48 PM PDT | Length:00:01:35

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Jason Hiner

About Jason Hiner

Jason Hiner is the Editor in Chief of TechRepublic. He writes about the products, people, and ideas that are revolutionizing business with technology.

Jason Hiner

Jason Hiner

Jason Hiner is the Editor in Chief of TechRepublic. He is an award-winning journalist who writes about the products, people, and ideas that are revolutionizing business with technology. He previously worked as an IT leader in the health care industry.

You can also find him on Twitter, , and at JasonHiner.com.

Jason Hiner

Jason Hiner
Jason Hiner has nothing to disclose. He doesn't hold investments in the technology companies he covers.

Transcript

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Speaker: Now, let's talk a little bit about some of these self-service IT models. Customers are asking for more modular services, remote infrastructure management, automation, self-service, on-demand IT models, where services are deployed more seamlessly. As one engineer described it to me, it's about making it wicked easy for the consumer of IT to consume. Now let's take the example of workloads. Robin was kind of talking about how you deploy servers. But today you create a workload, you know, it's kind of hard. You have to serialize many tasks. We see a future of a drag and drop kind of experience. Once a task is deployed, the IT professional will have complete visibility into whether it's working or not and allows users to consume what they need, when they need it. And this is where services automation is really headed. Enterprise efficiency is really about giving IT administrators increase visibility into these deployed workloads, enabling him or her to see proactively and address issues before they impact the end user, delivering the simplest, most reliable way to deploy and consume and manage IT applications and services. That's the efficient enterprise.

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==== Transcribed by Automatic Sync Technologies ====

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