In Erik Eckel's blog, 10 tech mistakes small businesses make (and how IT consultants can help clients avoid them), he provides a list of the 10 most common tech missteps he has seen small businesses make:
- Insufficient technical support
- Hardware/software issues
- Insufficient power protection
- Illegal software
- Insufficient training
- Security failures
- Poor backup strategies
- Virus exposure
- Spyware exposure
- Unsolicited e-mail
He also offers IT consultants with solid tips on how to protect clients from making mistakes in all of these areas. For example, in order to prevent security failures, he suggests that small businesses adopt these best practices:
- Implement and enforce strong password security policies for all PCs, servers, network equipment, and software applications.
- Regularly update operating systems, network equipment firmware, and applications with the latest security patches.
- Deploy business-class firewalls in all locations; connect no systems directly to the Internet.
- Secure all wireless networks.
- Disable guest accounts.
- Implement Internet and e-mail usage policies that preclude personal use of those technologies.
- Prohibit file-sharing programs.
- Deploy proven antivirus, anti-spyware, and anti-rootkit applications and update them regularly.
- Regularly perform security audits and correct all deficiencies.
To find out what preventive measures he recommends for the other nine possible tech mistakes, read 10 tech mistakes small businesses make (and how IT consultants can help clients avoid them).Get weekly consulting tips in your inbox TechRepublic's IT Consultant newsletter, delivered each Monday, offers tips on how to attract customers, build your business, and increase your technical skills in order to get the job done. Automatically sign up today!
Mary Weilage is a Feature Editor for CBS Interactive. She has worked for TechRepublic since 1999.