Ever wondered why dirty, white shoes become black, but black shoes become white? Or for that matter, why incriminating e-mails deleted by criminals get recovered via computer forensics, but e-mails that you want to keep get trashed for good? Don't laugh, because this was precisely what happened in the United Kingdom.
According to The Register, "the U.K.'s number 1 Web host" - Fasthosts - has admitted that a botched update to a mail server permanently deleted some of its customers e-mails.
Following a human error during an update to our mail server housekeeping processes, a number of Fasthosts Advanced POP3 mailboxes unfortunately incurred a failure resulting in a loss of stored e-mails. Although approximately 50 per cent of e-mails were able to be restored from our backup, we regret that any lost e-mails will not be recoverable.
Unfortunately for the other 50 per cent of e-mails, the backup processes ran soon after the error, and hence these e-mails were non-recoverable.
The problem has affected a small number of Fasthosts Advanced mailboxes, not Standard mailboxes or Exchange mailboxes.
How many megabytes of e-mail do you have? What's your backup strategy for e-mails, both old and new?
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Paul Mah is a writer and blogger who lives in Singapore, where he has worked for a number of years in various capacities within the IT industry. Paul enjoys tinkering with tech gadgets, smartphones, and networking devices.