Emerging Tech

OLPC delays angering G1G1 donors

If you've been following the OLPC news, you shoulde remember that it launched a Give 1 Get 1 (G1G1) program in November last year. The scheme allowed individuals to obtain an OLPC XO laptop for themselves by making a donation of $399, or twice the cost of what a unit will cost.

If you've been following the OLPC news, you shoulde remember that it launched a Give 1 Get 1 (G1G1) program in November last year. The scheme allowed individuals to obtain an OLPC XO laptop for themselves by making a donation of $399, or twice the cost of what a unit will cost.

However, initial production delays, compounded by shipping problems, is causing users to get increasingly frustrated.

Excerpt from Ars Technica:

A serious software glitch rendered inaccurate the delivery addresses of many G1G1 participants who made their donation through PayPal... those familiar with the delivery chain believe that Patriot, the company that handles the order processing, is responsible.

In an interview with PC World:

OLPC representative Jackie Lustig acknowledged the problems and apologized to donors. "There have been delays in getting the laptops to those who generously donated to the program. And we are sorry."

Still, is it entirely right to blame what is ultimately a non-profit organization for the delays?

About

Paul Mah is a writer and blogger who lives in Singapore, where he has worked for a number of years in various capacities within the IT industry. Paul enjoys tinkering with tech gadgets, smartphones, and networking devices.

5 comments
pjb
pjb

yes, it's right to blame them - they had no problem taking the money, as quickly as was possible they invoiced the credit card companies for the full amount. many of us doubt if any have found their way into the hands of children, except those that were needed for the photo ops. some of us, a growing number, are gathering a class action suit against them.

JCitizen
JCitizen

there and investigate this. And I mean dig down and get to the bottom of it. If it is just total incompetence at least donators would know they had good intentions but; I smell a rat.

lila
lila

It's not just that it is late, it is that they continue to be overly optimistic (lying) about their schedule, They said first come first serve. I ordered 4 of these on the first day and have been told that they 'will be here for sure' in the last of March. I'm pretty sure that I wouldn't want my children exposed to all of these untruths and the obvious lack of an understanding of justice. Who are these people?

woodland2002
woodland2002

I didn't receive mine (I ordered on Nov 12). They don't even try to explain. What's upsetting donors is their arrogance, "Delay? So what? This is non-profit for poor kids. You rich donor should shut up." If they sincerely explain the situation, this outcry didn't occur. If you didn't receive yours, Shout Out and be Counted! Go to. As of today 150 users are listed. http://olpcnews.com/forum/index.php?topic=1777.150

paulmah
paulmah

Still, is it entirely right to blame what is ultimately a non-profit organization for the delays?

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