Five takeaways from the NSA and Internet surveillance disclosures

The ripples from Edward Snowden's whistleblowing on NSA surveillance tactics continue to be felt. What are the biggest takeaways for those in the technology field?

Edward Snowden started a process unlike any other in recent years. A lot of people have long suspected that our phone calls were being spied upon, and our email messages processed by the government. But few had any idea how far-reaching it was, and the leaks confirmed things that many were attempting to keep quiet. It's been several months now that we've started seeing those leaks, and since then many more parties have come out with their own stories corroborating what Snowden said, from the closure of Lavabit to Google engineers swearing at the NSA for doing what they did. But among all the news reports and all those bits of information, what are the five takeaways, the five most important things to remember about all of this?

#1 A lot of it was voluntary

Despite the deep indignation that many people feel in the IT industry and even in the general population, things would have been a lot harder for the NSA if people fought them every step of the way. But the truth is that in most cases, people and companies preferred complying rather than fighting a costly and potentially dangerous battle. Two senators revealed that phone companies like Verizon and AT&T were willingly giving away phone records for over seven years before things became public. Most executives faced with a gag order and special secret orders prefer to give in rather than risk their careers. And any large company based in the US would have to be very brave or have a lot of political clout to challenge these orders.

But it's not just the companies that were trapped, it's also individuals. The NSA and other spy agencies employ thousands of people to create the technologies and processes that allow them to accomplish this unprecedented intrusion into our daily lives. For every Edward Snowden, there are many others who said nothing and kept working. Now this isn't a stab at anyone in particular; a number of people, especially in the government, believe Snowden is a traitor and want to see him imprisoned, but to many, he is a hero. The only thing that stops secrecy is openness.

#2 These programs are legal (sorta)

I won't try to debate whether the NSA or any other government agency broke the law, since this will continue to be an ongoing discussion. Lawsuits may be launched, but the fact remains that the government construed what they did as legal, an argument more easily made due to post-9/11 laws like the Patriot Act, which gave broad powers to carry out surveillance. If companies were complying with what they perceived to be legal requests, resistance from executives or IT would be an extremely difficult path to follow.

#3 The amount of data is staggering

The NSA is storing over a billion emails every day, to say nothing about phone calls and instant messages. And in this case, technology is their ally. As storage becomes cheaper and network pipes become bigger, the governments will gather more and more data. They are building massive buildings whose sole purpose will be to analyze and store this data. Already we have indications that they aren't just focusing on several individuals or sites, but instead using broad strokes to get as much as they can, in order to have the data for future use.

Many have started to draw parallels to the pre-crime concept from the movies, where someone is deemed risky, or perhaps even guilty, based solely on patterns from their online usage. Spend too much time in particular Facebook groups or on suspect sites? Better remove you from society, just in case. These are chilling thoughts that many may believe will not come to pass, but already people are denied from flying or have had their visas revoked by arbitrary government decision based on data analysis.

#4 Everyone is affected

This isn't an American problem, and it isn't a foreigner issue either. Time and again it's been shown that these programs target a large amount of individuals. And if one agency isn't going after a particular group, like the NSA assurance that they are never purposelessly targeting Americans on US soil, we know they communicate constantly with the GCHQ in Britain and other organizations all around the world. The chips continue to fall now in other countries as disclosures about Australia's spy agency activity and Brazil's are just hitting the news.

#5 Individuals will decide where we go from here 

Many believe that NSA spying can only be affected by massive responses, or that it will be settled through hearings and law changes in the House and Senate. But something like this requires both a political discussion AND a technology response. The Internet was created by IT pros like you, and the next decade will be shaped by people like you as well. If you believe massive secret surveillance shouldn't be enabled by inaction, insecurity or lax privacy policies, then there are things you can do to influence those areas.


Already things are changing based on the Snowden leaks. Google has started encrypting more data between its servers and users and many sites are now using Perfect Forward Secrecy so that even if SSL keys are forcibly disclosed, none of the past conversations can be unencrypted. This may be a problem in need of a political solution, but technology will always have a much faster impact than legislation.

What do you think the far-reaching consequences of these stories will be for technology?


Patrick Lambert has been working in the tech industry for over 15 years, both as an online freelancer and in companies around Montreal, Canada. A fan of Star Wars, gaming, technology, and art, he writes for several sites including the art news commun...


The potential risk is not with the phone metadata that is collected (that data is by definition and law "not personal information"), but with how it is used.  Snowden never disclosed anything about how the data was misused, therefore he is not a whistleblower but a traitor and a disgrace to his country.


When the ends justify the use it's hard to stop the hard core. Justice is not just us. Anyone who does thing in secret or have things to hide they know it's wrong.  Government of the people by the people must be allowed to  flourish. not passed to the representative  who follows his/her own agenda (for the good of them) not to  the constituents of his electorate.Three cheers to Snowden and to all that see wrong and do what is right. History will condemn evil in all it's forms. Snowden will not be there.   

Myrna Taylor
Myrna Taylor

1984 happened. It's just that we are only now being made aware of it.


There is a fine line that MUST be walked here, that of National & International security vs. the inalienable right of the Citizen from unwanted and necessary search and intrusion by the Government (ANY Government).  If the Snowden leaks inform us of the abuse the Government;s ability to survale anyone in the hope of catching a few terrorists then he has done the People of this country a service (albeit while violating the Laws of this country, for which I believe he should pay appropriately) .  The problem here is that Snowden would never have occurred IF the Government wouldn't have gone overboard in their response to 911, granted their response MAY have prevented a few acts of terror (yes this is a good thing, no denying it) but at what price?  

I'm no fool (and neither are allot of people in this country & around the world) I know that information is the life-blood of the intelligence community, and that the terrorists are wolves in sheep's clothes hiding in plain sight (actually mixed right in with the flock) and the intel community's job is to ferret & cull them out of the flock, BUT the rules HAVE TO CHANGE or 1984 will happen, just a few years later than predicted.  

semper vigilavi


@joseph_mcmanus The thing to understand is that given power, money and the ability to keep things secret, government WILL always go overboard. It's the nature of the beast.

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