Windows

Microsoft releases Office 2007 Service Pack 2

Service Pack 2 for Microsoft Office 2007 is now available. Here's how to find out about the changes and download the update, if necessary.
On April 28, 2009, Microsoft released updates for Office 2007 via Service Pack 2. There are a number of knowledge base articles that review the updates and changes. You can find a comprehensive list of these articles at Office Sustained Engineering (a Microsoft blog). If your system is set to update automatically, you probably already have the new service pack. To check, click the Office button, click the application Options button, click Resources, and then click About. (Outlook 2007 still has a Help menu.) If you don’t have it, click Check For Updates on the same page. Or download directly from Microsoft’s support site. It's only been a few days, but so far, so good. No one is reporting problems, as yet, with the update.

About

Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.

8 comments
Darryl~
Darryl~

After Office 2007 SP2 was installed, my rules in Outlook have become flakey....sometimes they work...sometimes they don't. On another computer, every so often when a user logs into the account it says Outlook has not been set up for the account yet (thinks it's a new account)....close Outlook & open it again & it's okay.

Aakash Shah
Aakash Shah

I've experienced a problem with searching within Outlook 2007 after applying SP2. I have Vista Ultimate SP1 with WDS 4 installed and I have experienced that when doing full mailbox searches within Outlook, the searches are extremely slow - almost as if indexing was disabled. However, I have verified that Indexing is indeed enabled on my Outlook profile and I have also tried to rebuild my index with no success. If I use the search functionality built into Windows, I am able to locate emails very quickly (as fast as Pre-SP1). It is only Outlook 2007 SP2 that gives me this problem. Note that I only experience this problem when doing a full mailbox search, i.e. if I click inside the search field in Outlook 2007 and type something, the default search within the current folder works quickly. But, when I select "Try searching again in all mail items", this is when things become very slow. I've tried this on two of my computers and they both have this problem. I've started a thread on Microsoft's forums regarding this: http://social.msdn.microsoft.com/Forums/en-US/office2007deployment/thread/a01ca01e-e451-4ef7-9195-9c71b5401c4b Has anyone else experienced problems performing full mailbox searches using the search functionality inside Outlook 2007 SP2?

ben_reed
ben_reed

hi, i also have a lot of users which have problems under SP2. the search slows down and is not reliable. i am actually trying a search tool named lookeen (similar to lookout if sb knows that). indexing is fast, searches are also. a problem is that this tool is commercial but it could be a great solution. what do you think about that? they have a 14-day-trial on their site www.lookeen.com Ben

Snak
Snak

On our 7,500 PC's, Outlook's indexing is turned off by default. It has to be the 2nd most useless thing MS have come up with. We have found that any PC with indexing turned on, may as well be an 8086 with 64K RAM.

Aakash Shah
Aakash Shah

As soon as MS resolves the searching issue introduced with SP2, I would continue to use and recommend Windows Desktop Search 4 (WDS). I use it on several of my computers and it works well and efficiently for me when combined with Outlook 2007. The Outlook search problems only became an issue with SP2. If you are trying to look for a search tool for files, WDS also works well. Also, it offers a feature called remote query which allows just your server to index the files and the workstations to simply query the one index you have created. This prevents each workstation from indexing the entire server which is inefficient. However, if you use DFS, there is a limitation where WDS doesn't work at all: http://social.msdn.microsoft.com/Forums/en-US/windowsdesktopsearchhelp/thread/85525c46-1ab5-46e1-a288-e36561a6ffab

Aakash Shah
Aakash Shah

That's interesting that you had such problems. I've had the exact reverse scenario - indexing with Vista + Outlook 2007 + Windows Desktop Search 4 has been really great for me with no noticeable performance problems. Also, a lot of the forums I have read have also indicated that this combination of software gives great results. I wonder if the problem your organization faced was with an antivirus program or another third party program that was causing the slow down for you. Also, the Indexing service uses "low priority" in Vista meaning that it causes little CPU usage when someone is using the computer and avoids the situation where someone is working while the indexing is churning at full force: http://blogs.msdn.com/e7/archive/2008/10/13/windows-desktop-search.aspx I really hope you are able to find a workaround to your problem because indexing has been a real benefit for me personally as well as some users who I have also switched to Vista + Outlook 2007 (most of my organization is still on XP + Outlook 2003).

Snak
Snak

Thank you. It may be an XP issue (we have no plans to move to Vista), or a Novell issue (MS and Novell don't get on so well together) or even an issue to do with the way we implement our default set up, exchange server or whatever. It's not a problem really. We just switch it off :)