- From the Tools menu, select Options.
- Click the Preferences tab.
- Click the E-mail Options button in the E-mail section.
- In the Message Handling section, choose Open The Next Item from the After Moving or Deleting an Open Item option's dropdown list.
- Click OK twice.
Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.