Let's suppose one of your Word users has just upgraded to Word 2007. One of her favorite pre-ribbon commands was Close All. By holding down the Shift key and selecting Close All from the File menu, she could close all open Word files at once. Unfortunately, this no longer works in Word 2007 or 2010. Can you help her?
Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.