Office challenge: Why doesn't my presentation play music?

This week, test your PowerPoint skills by troubleshooting a presentation, complete with music, that doesn't play the music on any computer other than the author's.

A very disappointed PowerPoint user calls you. He's confused because he worked really hard on a new presentation. He even added music to a few slides and it works great-at least for him. When he sent it to his team members for review, the presentation doesn't play the music. What's wrong?


Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.


There have been many times when I had to fix a webpage (.htm/.html) where an image, sound file, or layout was wrong. In nearly every instance, it was because the code was missing something as simple as a bracket, quotation marks, or other special punctuation was missing. Many times, a missing image was because the "source" (src) was either pointing to the wrong folder or the image was not in the correct folder. Always put your sounds/music in a folder with the presentation, THEN TEST IT on another system! (This is why thumd/USB drives are so handy!)


While the slides & transitions will go with the Powerpoint presentation, music that you add (cda, mp3,wma, soundbytes, etc. are not an integral part of Powerpoint and must be included with your presentation.

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