A very disappointed PowerPoint user calls you. He's confused because he worked really hard on a new presentation. He even added music to a few slides and it works great-at least for him. When he sent it to his team members for review, the presentation doesn't play the music. What's wrong?
Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.