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Office challenge: Why isn't AutoComplete working in my newly installed Outlook 2010?

This week, test your Outlook skills and learn the solution to last week's Word table challenge.

After installing Outlook 2010 and importing an address book from an older version, users were disappointed when AutoComplete failed to work with recipients in new email messages. What would you tell users faced with the same problem?

Last week we asked… How can you increase the width of your Word table by increasing the width of a single column? Portada was the first to respond with a working solution:

  1. Right-click the column.
  2. Choose Table Properties from the resulting submenu.
  3. Click the Column tab.
  4. Enter the new column width.
  5. Click OK.

However, there's an easier solution and Vosabz was the first to mention it, although Cuhli was quick to provide the appropriate key. Vosabz said to hold down the [Ctrl] key and drag the column—Cuhli pointed out that it's actually the [Shift] key, not [Ctrl]. Qus mentioned a third method: Use the horizontal ruler. All three of these methods will increase or decrease a specific column and increase or decrease the table's right border, accordingly. Thanks for another great challenge!


Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.


However, Outlook 2010 does not use the .nk2 file for maintaining your nickname cache. All updates to your nickname cache in Outlook 2010 are made to the hidden message in your default message store...So...go to 'Options > Mail > Send Messages > Use Auto-Complete list' and check that auto complete feature is enable or not, then run 'scanpst.exe' to fix error and disable all outlook add-ons..Delete autostream.dat file and let Outlook remake it... You can get this complete here , and hope it will worth.


You must exit Outlook before starting the following procedure. The names will be included in AutoComplete when you restart Outlook. On the computer with the saved AutoComplete names, go to drive:\Documents and Settings\user name\Application Data\Microsoft\Outlook. Note: Depending on your file settings, this folder might be hidden. Right-click profile name.nk2, and then click Copy. You can copy the file to removable media, such as a floppy disk or a CD, and then copy the file to the correct location on the other computer. Or you can attach the file to an e-mail message and send the message to yourself. On the new computer, open the attachment in Outlook, and then save it to the correct location. On the computer where you want to populate the AutoComplete feature, copy the file to drive:\Documents and Settings\user name\Application Data\Microsoft\Outlook. If the Outlook user profile name is different on the computer where you are moving the .nk2 file, you must rename the file with the same Outlook user profile name after you copy it to the correct folder. For example, if you move Kim Akers.nk2 from the original computer with an Outlook user profile name of Kim Akers, and you copy the Kim Akers.nk2 file to the new computer, you must rename it with the Outlook profile name being used on the new computer. When prompted about replacing the existing file, click Yes. Open Outlook to view changes.


Go to File > Options > Mail > Send Messages and verify that the "Use Auto-Complete list to suggest names when typing in the To,Cc and Bcc lines" is checked