A few of you have written to me recently regarding graphics in older posts. They simply don't match the content and there's no rhyme or reason. Some are correct, some aren't.
I apologize for this nasty inconvenience. It's a WordPress behavior with file names and unfortunately, I can't snap my fingers and restore order. However, here's what I can do. If you find one of these posts, and you'd like to see the correct figures, let me know—just respond right here and include the entry's title or a link. I'll try to correct the figures as soon as possible.
Thank you for your patience!
Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.