When I click New Email on the Home tab, Outlook opens a blank email message with the From and Bcc (blind carbon copy) fields visible and ready to fill in. Using the From dropdown, I can change email accounts. The Bcc control lets me hide one or more recipients from other recipients. I hear from many users who don't know how to display these two fields. Fortunately, it's easy.
If the From option isn't available, that means you have only one email account. There's not much sense in displaying the option, if you can't use it to change accounts.
Outlook 2010 and 2007
In Outlook 2010 and 2007, displaying these two fields is a simple as clicking a button! In a new email window, click the Options tab and click the Bcc and From options in the Show Fields group. They're toggle options - click to display, click to hide.
Using Outlook as the email editor, choose Bcc Field and From Field from the View menu. If Word's the email editor, click the Options dropdown and choose Bcc and From.
Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.