The latest from the knowledge base on Office problems

MS's Knowledgebase is reporting a few more problems with Office 2007's first service pack:

You receive an error message when you try to apply any of the 2007 Office Service Pack 1 packages on a computer that is running Windows XP Service Pack 2

You are prompted unexpectedly to restart the computer after you install a 2007 Office service pack or a 2007 Office update

Error message when you try to start Outlook 2007 after you install 2007 Office Suite Service Pack 1: "Outlook.ost is in use and cannot be accessed"

The Document Scanning tool crashes when you use the tool to scan a document after you install 2007 Office Suite Service Pack 1

No word yet on how widespread the problems are. If you get hit by one of these, let us know.


Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.

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