Groupware, CRM, ERP, or some combination of the three, are necessary tools for businesses. Some companies need one or more of these tools. However, if you need more than one of them, in most cases, you are going to have to install multiple Web-based applications. But what if you are either limited by time or resources and you don't want to have to deal with multiple applications? In that case you may need a tool like Tine 2.0, which offers Groupware, CRM, and ERP all in one easy to install (and easy to use) package.
- MySQL 5.0 or later
- PHP, required version: 5.2.1 or later, recommended version: 5.2.3 or later
- MySQL PDO
- APC (recommended)
Who's it for?
Tine 2.0 is for any company that needs to have a single point of contact for their groupware (Email, Calendar, Contacts, etc), their CRM (content management), and their ERP (enterprise resource planning) and need it up quickly and cheaply. Tine 2.0 is also for companies who want to shirk the standard Microsoft Exchange route and go with an open source solution.
What problem does it solve?
Tine 2.0 solves the sometimes overwhelming issue of resource and content management as well as offers an easy to use groupware suite for employees. With Tine 2.0 you can manage your facilities, your clients, your employees, and much more.
- Simple installation
- Easy to use interface
- Multiple address books for each user
- Multiple calendars for each users
- Calendar/address book/task sharing
- Export contacts to PDF
- Project management
- Time tracking
- Voip Manager
- Roles and role permissions
Probably the biggest missing piece of Tine is the ability to access email/calendar/contacts with mobile devices. Yes, you can access Tine from any Web browser (and even from outside your network, if it is set up that way), but today's mobile world has reached the point where business email access is a must-have for mobile devices like smartphones. This is a big minus for Tine 2.0. And as there is no plan for such a feature in the future, Tine 2.0 might lose out big. And since the competition is so tight in this market space, missing any feature can be a real deal breaker.Editor's Note: It has been brought to our attention that this feature is available in the form of an ActiveSyc plugin that must be installed separately. I would like to see this functionality built in by default with the ability to easily enable or disable the feature. There is one other issue with this news. The distribution of the Tine 2.0 ActiveSync module in or to the United States of Americais is prohibited due to patent issues. To me that says the ActiveSync capability is available, if you are outside the US.
Bottom line for business
If you have a need for a combined CRM, ERP, groupware suite, and you do not need connectivity via mobile devices, then Tine 2.0 might be a good fit for you. It's flexible, it's easy to use, it has few requirements, and you can't beat the cost. If you can't seem to swing the installation of either eGroupware or Zimbra, then take a look at Tine 2.0. But don't expect to see Tine match the competition feature for feature or you will be disappointed.
Have you encountered or used Tine 2.0? If so, what do you think? Rate your experience and compare the results to what other TechRepublic members think. Give your own personal review in the TechRepublic Community Forums or let us know if you think we left anything out in our review.
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Jack Wallen is an award-winning writer for TechRepublic and Linux.com. He’s an avid promoter of open source and the voice of The Android Expert. For more news about Jack Wallen, visit his website getjackd.net.