Normally on a Sunday afternoon, I would be joining my friends in the World of Warcraft. But today I had to come to the office to prepare a newsletter for publication. I had started the weekly project late last week and only had about 30 minutes worth of work to do.
On a typical weekend I would have used the VPN, but Insightbb, my ISP, decided this weekend, Ky Derby weekend, would be a good time to deploy new hardware. Of course, the whole system crashed and I have been without an online connection from home since late Friday evening when they kicked me off without warning.
The whole process has been a real cluster-flop. The only response you can get from them, assuming you make it through and can wait the hour and a half on hold to actually talk to someone is "We're working on it. They are running some scripts to fix it it should work soon. Almost 72 hours later and no service those must be some big scripts.
I wonder how much DSL costs in my area?
Mark W. Kaelin has been writing and editing stories about the IT industry, gadgets, finance, accounting, and tech-life for more than 25 years. Most recently, he has been a regular contributor to BreakingModern.com, aNewDomain.net, and TechRepublic.