large organizations that use a large amount of personal computers,
CNET/TechRepublic has a IT helpdesk support system. I don't use it very often,
or at least I try not to use it, because I should be able to solve my own
problems. I mean, I do spend a good part of my time writing and/or editing
content that purportedly tells an audience how to troubleshoot computer
recently had a problem that I could not figure out. Well, I did figure it out
eventually, but I didn't have my epiphany until after asking for help from our
tech support. I'll present the problem here; see if you can figure it out.
creating PDFs for TechRepublic, I often have to add screenshot images and some
other graphical elements in a Microsoft Word document. Once the Word doc is
set, I translate it into a PDF. The problem was that I could not insert an
image into any Word document. I would follow the usual menu commands: Insert |
Picture | File and at that point I would get a VBA error. You know, the dialog
that asks whether you want to debug the problem or end the dialog. I could not
think of a single reason why a VBA error would occur. With the help of tech
support we tried repairing Office and then re-installing Office, and there was
If you have
then you are quicker on the draw then I am. It turns out I had inadvertently
used the keyword Insert in a Word macro I created. I have a vague recollection
that you are not supposed to use certain words when naming your macros, but it
is not one of those things I normally think about when I am creating a little
routine on the fly. Apparently, the fact that I created a macro named
InsertPicture was enough to interfere with any Word command that involved an
Insert of any kind. I find that very peculiar and frustrating.
run into this situation before? Perhaps, because I use Word macros as an editor
so much, it is only a problem with people like me. If I come across a set of
keystrokes that I have to enter over and over again, I will make a quick macrousing the Word record feature. Is that typical or atypical behavior?
Mark Kaelin is a CBS Interactive Senior Editor for TechRepublic. He is the host for the Microsoft Windows and Office blog, the Google in the Enterprise blog, the Five Apps blog and the Big Data Analytics blog.