Formal IT training is essential to any IT department, because only with training can personnel continue to stay on top of new technologies.
There are benefits to proper training, including reduced unplanned downtime, shorter maintenance periods for upgrades and installs, and even a boost to morale for IT staff.Use TechRepublic's IT Training Policy as a template to create your own company's policy and to define what the parameters are for acceptable training and what is available to employees. It's important to define in advance what types of training are covered, at what level, and what is not covered.
The IT Training Policy includes details on the type of training allowed, who is eligible for training, items required during training, IT department approval process, and whether exams and certifications are included.Download TechRepublic's IT Training Policy. It's free to TechRepublic Pro subscribers, or can be purchased by non-subscribers.
Teena Maddox is a Senior Editor at TechRepublic. She's an award-winning journalist and specializes in business and lifestyle features. She has also worked at People magazine, W magazine and Women's Wear Daily.