Accurate, relevant metrics are essential for determining how your department and organization are performing — but are you measuring the right things in the right way?
Alan Norton explains why metrics can present bad or ambiguous information and what you can do to minimize this problem in this free download from TechRepublic. Click here to download "Efficient Metrics: Be Careful What You Measure."
Toni Bowers is Managing Editor of TechRepublic and is the award-winning blogger of the Career Management blog. She has edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues.