Wiki, a technology for online encyclopedias and other documentation, is beginning to find itself in some interesting places. A Stanford professor has proposed that wiki technology be used in Congress to help make the process more transparent. In addition, he wants his “wiki-army” to help stamp out cronyism and reform the good ol’ boy network that is still alive and well in our nation’s capital.
Wikis are now being used for a number of purposes, one example is a site called WikiLeaks, a place for whistleblowers to post their material anonymously. Wikis are also making their way into the business world as a place for online documentation, a role for which the technology is particularly well suited.
Work Smarter (Entrepreneur)
Discussing the role of enterprise wikis (CIO Asia)
Wiki technology is one of those things that I believe should be used in every single business. Wikis can be used to document everything from manufacturing processes to internal human resources procedures, and they have the power to help transform businesses into much more dynamic entities. The biggest problems I see are the lack of training on wiki technology and the reluctance of people to document procedures and processes that they believe make them valuable to the company. Does your workplace use wikis for documentation, collaboration, or in other ways?