Tech of all Trades

Practical advice and useful tips for the IT pro who "does it all" in a small shop.

  • Tim Malone // April 5, 2008, 4:25 PM PST

    Tech talk, geek speak and nerd words

    Most techs are very comfortable using several acronyms in just about every sentence. When techs talk to each other the acronyms make the conversation go quicker and convey information faster. Unfortunately, most people have not learned the language of technology and are either intimidated, confused or angry by the foreign words. Success in a career means learning how to speak with non-geeks in a way that still gets the message across.


  • Tim Malone // April 8, 2008, 5:07 PM PST

    Strategic thinking for tactical techs

    Strategic thinking is not the exclusive domain of managers and executives. It takes a real talent to see things outside of the normal daily routine. Tactical procedures can use a strategic review every once in a while. The employee who is closest to the tactical task should be the one most able to suggest a new strategic direction.


  • Tim Malone // April 28, 2008, 5:55 PM PST

    The tech news is good from here

    Techs need to keep up with tech news. We need to know what new products are coming out and what trends are showing up in the way technology is being used. Several tech news sites have recently reported that the recent financial results from most of the leading tech companies were surprisingly strong. Why is that a surprise?


  • Tim Malone // May 30, 2008, 8:51 AM PST

    I only read the stories for the comments

    Reading essays on Tech Republic blogs is great way to keep your pulse on how technology is being used in the real world. Tech Republic is famous for going beneath the covers of the news stories and demonstrating how the tech managers and programmers are really using the technology. It's the comments that really bring the stories to life.


  • Tim Malone // May 30, 2008, 12:09 PM PST

    New user guide to TechRepublic

    I have searched all over TechRepublic for a new user guide. I'm sure there's one out there but I haven't been able to find it so I decided to write my own. Hopefully, this introduction to the features of TechRepublic can be emailed or linked to an associate who knows nothing about why we spend so much time online here.


  • Tim Malone // March 26, 2008, 3:39 PM PST

    Spammers must correct their wrongdoing


  • Tim Malone // May 8, 2008, 5:08 PM PST

    Fire suppression for the server room

    Server room fire suppression technology has been around for as long as there have been server rooms. Most systems use Halon, even though it has been shown to be environmentally unfriendly (ozone depleting) and unsafe for humans. I recently found a new kind of fire suppression system and am contemplating installing it in my server room. Have you heard of it?


  • Tim Malone // May 10, 2008, 8:02 AM PST

    Setting up a remote hot site

    Our disaster recovery plan has migrated from a remote backup service to a remote hot site. We decided against using hosted services because of the ongoing monthly costs. In this update I detail the discovery process involved in setting up a remote hot site. The goal is instant fail over of e-mail and other services after a major disaster.


  • Shannon Kalvar // June 16, 2008, 10:56 PM PST

    Proving to business leaders that new technology is not just a gimmick

    Learn how to overcome the resistance of business leaders to new technology projects through more effective communication.


  • Scott Lowe // June 17, 2008, 1:16 AM PST

    Installing System Center Essentials 2007 for midmarket IT shops

    For the monitoring, system management, and software deployment side of the house in a mid-sized company, Microsoft offers System Center Essentials 2007. Here we walk through a sample installation and talk about the features.


  • Susan Harkins // August 4, 2008, 1:10 AM PST

    Windows Vista -- Borg technology -- prepare to be assimilated

    Suffering the upgrade blues? Windows Vista is sure to make you feel worse, at least for a while.


  • Tim Malone // April 15, 2008, 1:10 PM PST

    Pros and cons of remote data backup service

    Remote data backup service has been around for several years. This IT Manager has never had a need to consider it seriously until recently. We are updating our disaster recovery plan and looking into remote data storage options. When we sat down and ran the numbers, we were amazed at how expensive it is compared to the value returned.


  • Tim Malone // April 30, 2008, 6:44 AM PST

    Even Super Techs have limitations

    Managing tech support expectations can be tricky when you are a generalist. Most small business techs are not in-depth specialists on all the software products that are used in their companies. There's no way we can know everything there is to know about all of them. But our co-workers don't know that. How do we manage this?