Tech of all Trades

Practical advice and useful tips for the IT pro who "does it all" in a small shop.

  • Tim Malone // April 30, 2008, 10:16 AM PST

    A new kind of job for the tech professional

    I learned about a new type of job today that I really want to do if only I can get somebody to pay me to do it. It's called a Business Technology Professional. Wait. It may not be what you are thinking. Read the essay where I dig into it a little and think that I have it figured out. The job is more of a technology evangelist. See if you agree.


  • Tim Malone // April 30, 2008, 6:44 AM PST

    Even Super Techs have limitations

    Managing tech support expectations can be tricky when you are a generalist. Most small business techs are not in-depth specialists on all the software products that are used in their companies. There's no way we can know everything there is to know about all of them. But our co-workers don't know that. How do we manage this?


  • Tim Malone // May 8, 2008, 5:08 PM PST

    Fire suppression for the server room

    Server room fire suppression technology has been around for as long as there have been server rooms. Most systems use Halon, even though it has been shown to be environmentally unfriendly (ozone depleting) and unsafe for humans. I recently found a new kind of fire suppression system and am contemplating installing it in my server room. Have you heard of it?


  • Tim Malone // May 10, 2008, 8:02 AM PST

    Setting up a remote hot site

    Our disaster recovery plan has migrated from a remote backup service to a remote hot site. We decided against using hosted services because of the ongoing monthly costs. In this update I detail the discovery process involved in setting up a remote hot site. The goal is instant fail over of e-mail and other services after a major disaster.


  • Tim Malone // May 30, 2008, 8:51 AM PST

    I only read the stories for the comments

    Reading essays on Tech Republic blogs is great way to keep your pulse on how technology is being used in the real world. Tech Republic is famous for going beneath the covers of the news stories and demonstrating how the tech managers and programmers are really using the technology. It's the comments that really bring the stories to life.


  • Tim Malone // May 30, 2008, 12:09 PM PST

    New user guide to TechRepublic

    I have searched all over TechRepublic for a new user guide. I'm sure there's one out there but I haven't been able to find it so I decided to write my own. Hopefully, this introduction to the features of TechRepublic can be emailed or linked to an associate who knows nothing about why we spend so much time online here.


  • Shannon Kalvar // June 16, 2008, 10:56 PM PST

    Proving to business leaders that new technology is not just a gimmick

    Learn how to overcome the resistance of business leaders to new technology projects through more effective communication.


  • Scott Lowe // June 17, 2008, 1:16 AM PST

    Installing System Center Essentials 2007 for midmarket IT shops

    For the monitoring, system management, and software deployment side of the house in a mid-sized company, Microsoft offers System Center Essentials 2007. Here we walk through a sample installation and talk about the features.


  • Jeremy Smith // June 19, 2008, 5:10 AM PST

    The three most important security steps the small business should take

    Security is complex but you have to start somewhere. This is, in my opinion, the bare minimum, basic, no-brainer, and got-to-have things for small business security.


  • Toni Bowers // June 23, 2008, 12:57 AM PST

    Configure Windows Small Business Server 2003 R2 Remote Access

    Windows Small Business Server possesses powerful remote administration features. Follow these step-by-step procedures to get remote administration installed and configured in your enterprise.


  • Susan Harkins // June 29, 2008, 11:05 PM PST

    What's in your stall?


  • Tricia Liebert // July 3, 2008, 4:16 AM PST

    Texas Law requires computer repair techs to be Private Investigators

    If you repair computers in Texas and come in contact with data, you could be breaking the law. Unless, that is, you are also a licensed Private Investigator.


  • Susan Harkins // July 6, 2008, 4:49 AM PST

    Some early IT goals still not realized

    Our parents seldom changed jobs. Now the average worker changes jobs every few years. In addition, we're still commuting although the technology to work remotely exists. As fast as technology changes, some things have stayed the same.