Tech of all Trades

Practical advice and useful tips for the IT pro who "does it all" in a small shop.

  • Tim Malone // April 28, 2008, 5:55 PM PST

    The tech news is good from here

    Techs need to keep up with tech news. We need to know what new products are coming out and what trends are showing up in the way technology is being used. Several tech news sites have recently reported that the recent financial results from most of the leading tech companies were surprisingly strong. Why is that a surprise?


  • Tim Malone // April 30, 2008, 10:16 AM PST

    A new kind of job for the tech professional

    I learned about a new type of job today that I really want to do if only I can get somebody to pay me to do it. It's called a Business Technology Professional. Wait. It may not be what you are thinking. Read the essay where I dig into it a little and think that I have it figured out. The job is more of a technology evangelist. See if you agree.


  • Tim Malone // April 30, 2008, 6:44 AM PST

    Even Super Techs have limitations

    Managing tech support expectations can be tricky when you are a generalist. Most small business techs are not in-depth specialists on all the software products that are used in their companies. There's no way we can know everything there is to know about all of them. But our co-workers don't know that. How do we manage this?


  • Tim Malone // May 8, 2008, 5:08 PM PST

    Fire suppression for the server room

    Server room fire suppression technology has been around for as long as there have been server rooms. Most systems use Halon, even though it has been shown to be environmentally unfriendly (ozone depleting) and unsafe for humans. I recently found a new kind of fire suppression system and am contemplating installing it in my server room. Have you heard of it?


  • Tim Malone // May 10, 2008, 8:02 AM PST

    Setting up a remote hot site

    Our disaster recovery plan has migrated from a remote backup service to a remote hot site. We decided against using hosted services because of the ongoing monthly costs. In this update I detail the discovery process involved in setting up a remote hot site. The goal is instant fail over of e-mail and other services after a major disaster.


  • Tim Malone // May 30, 2008, 8:51 AM PST

    I only read the stories for the comments

    Reading essays on Tech Republic blogs is great way to keep your pulse on how technology is being used in the real world. Tech Republic is famous for going beneath the covers of the news stories and demonstrating how the tech managers and programmers are really using the technology. It's the comments that really bring the stories to life.


  • Tim Malone // May 30, 2008, 12:09 PM PST

    New user guide to TechRepublic

    I have searched all over TechRepublic for a new user guide. I'm sure there's one out there but I haven't been able to find it so I decided to write my own. Hopefully, this introduction to the features of TechRepublic can be emailed or linked to an associate who knows nothing about why we spend so much time online here.