Best practices in Cloud and SaaS: A special feature

Cloud computing in general and Software as a Service in particular have developed into an irresistible force. These resources can help you do it right.

In five years, cloud computing has gone from a pariah in IT circles to one of IT's favorite plays to run in certain situations. TechRepublic and ZDNet have zeroed in on one aspect of cloud computing -- Software as a Service -- and put together a set of resources to help leaders make good decisions about when and how to best take advantage of the cloud.

You can find the special feature over on ZDNet. It's called Cloud: How to Do SaaS Right.

As you're probably aware, there are several different flavors of cloud computing but the two main categories are Software as a Service (SaaS) and Infrastructure as a Service (IaaS). SaaS is all about applications in the cloud. We're talking about things like, Workday, Google Apps, Zoho, SugarCRM and vertical line-of-business apps hosted by a cloud provider.

Meanwhile, IaaS is more of a data center replacement. That's where players like Amazon Web Services, Microsoft Azure, Rackspace, Vmware, and Citrix come in. For our March special feature on cloud computing, we focused on SaaS and saved IaaS for its own dedicated coverage. In fact, we'll be partially covering it in April when as part of our special feature on "The 21st Century Data Center" and we'll also have a dedicated IaaS series in the second half of 2013.

For SaaS, we have attempted to swarm that aspect of cloud computing from a bunch of different angles. Our coverage includes:

  • Original research on what tech leaders say about cloud capabilities and limitations
  • An executive guide (free ebook) on SaaS best practices
  • A video from Larry Dignan and I on making good SaaS decisions
  • An overview of the leading SaaS vendors
  • A SaaS cheat sheet
  • An overview of what you need to know about compliance and regulations in relation to SaaS

Go to the special feature page to read these articles and download the PDFs.


Jason Hiner is Editor in Chief of TechRepublic and Long Form Editor of ZDNet. He writes about the people, products, and ideas changing how we live and work in the 21st century. He's co-author of the book, Follow the Geeks.


According to me some the best practices that should be followed by the IaaS, PaaS, SaaS and other type of cloud services vendors are:

  • Fast and easy troubleshooting of the issues faced by the end user
  • Reliability and competitiveness.
  • Strong Security  and data protection
  • Last but important one Ease of Use- the easier things get in Cloud World the better it get for both user and developer.

Amazon and their partners such as do provide strong data durability and security 


Soon in coming times. When people would talk about getting Saas right, getting it cloud based would be taken for granted. With the rise of usage of distributed computing systems like Hadoop, Sector/Sphere, etc. over the last few years, cloud computing has taken a center stage and emerged more powerful than ever. It is going to creep itself right to the bottom of the philosophy of Saas development so much that in years to come they won’t be visualized as different entities. This transition will be passive but inevitable.

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