Poll: AT&T iPhone customers, will you switch to Verizon iPhone?

If you are currently an iPhone customer on AT&T we'd like to know if you plan to switch to the Verizon iPhone. Take the poll and then jump into the discussion.

For a couple years now, AT&T has been preparing  for the day when it would no longer have an exclusive grip on the Apple iPhone.

Each year since the first iPhone was launched, AT&T made existing iPhone customers eligible to upgrade to the new iPhone by signing a new two-year contract. The company tried to deal with complaints of lousy data service and dropped calls by investing over $17 billion in each of the past two years to upgrade its US wireless network. In fact, it actually outspent Verizon on network upgrades in the past 24 months.

AT&T is also hedging its bets by partnering with Android phone makers. For example, HTC is about to release the HTC Inspire 4G designed to run on AT&T's upgraded HSPA+ network, and AT&T is pricing this high-end device (which resembles the HTC EVO 4G and the HTC Thunderbolt) at $99.

If you're in a US metro area outside of New York, Los Angeles, or San Francisco, AT&T's service has typically improved in the last couple years. But, if you're in one of those big three, or outside of a major metro area, or at a large event with a lot of iPhone users, then the AT&T service is either wildly inconsistent or consistently bad. That's why a lot of iPhone users have been desperately waiting for the iPhone to come to Verizon. According to one survey, 26% of AT&T iPhone users say they'll switch to Verizon.

We're running our own non-scientific survey of existing AT&T iPhone users, asking if they plan to leave AT&T and switch to the Verizon iPhone. Answer the poll below and then jump into the discussion to tell us why you are or aren't switching from the AT&T iPhone to the Verizon iPhone.

Also, see our poll asking Verizon smartphone customers if they'll switch to the Verizon iPhone.

Take the poll


Jason Hiner is the Global Editor in Chief of TechRepublic and Global Long Form Editor of ZDNet. He is an award-winning journalist who writes about the people, products, and ideas that are revolutionizing the ways we live and work in the 21st century.

jbeard1976 like.author.displayName 1 Like

Verizon is a screwed up company. I advise several large corporations regarding their telecommunications and I ALWAYS advise against Verizon. Their customer care across the board is centered around revenue generation and new customers. AT&T is far more committed to keeping the customers they have. Their investment in infrastructure is proof they care. Stick with a good company. Hey, if you're getting bad service, you're going to switch providers anyway. But don't switch because Verizon has an iphone...geez....who cares?


I used to be a Verizon customer, but I always experienced a problem with my signal getting lost and losing calls. Several years ago I switched to AT&T and the problem went away. Unfortunately, I decided to eliminate my land line for my home based business when the economy turned down and changed to a Blackberry. This year my Blackberry dropped out of my hand and hit the sidewalk and I could no longer read the screen, although it does not look damanged. AT&T told me I could not get it fixed, and that a replacement would be over $700. Guess who's is going to get my businees when my contract is over. By the way my old Motorola Razor is still working just fine!

Dom Doe
Dom Doe like.author.displayName 1 Like

Overall, I've been pleased with at&t service and support. Additionally, I'm grandfathered in with the unlimited data plan so why would I switch to a company who has eliminated the renewal discounts on phones, just doubled it's early termination fees and has just capped the data usage of the top 5% data consumers on it's network. And this was all done before there was any real data on iPhone usage and loads on their network. What else is Verizon going to change should they actually start to have network issues related to the iPhone and any additional load it should place on their networks. With this total disregard for the customer experience, I'm sticking with at&t - Verizon, can you hear me now?

Gis Bun
Gis Bun

Wonder if AT&T will start to dish out the incentives now or what until June whren the iPhone 5 comes out....

Animal13 like.author.displayName like.author.displayName 2 Like

I've had phones from Verizon, Sprint, AT&T, Cingular. The only one I liked was Cingular until AT&T bought them. AT&T's phone service here in NC is pretty similar to the others. I think Verizon will be swamped with the new iPhone customers initially. I'm planning to stick with AT&T and ride out the Verizon switch until things settle down. I'll be able to make a better decision in a year from now. I have found that if I turn off 3G, I get way better voice quality and drop less calls. (I know, it does not make sense but I actually heard it from an AT&T support person) 4G will have its own learning curve for the networks. If I was to switch, I'd wait for the new iPhone5 instead of just jumping ship for what I can already get.

RiskyRob like.author.displayName like.author.displayName 2 Like

One of the millions of people that live outside NYC and SF and get great service. Call clarity is good and the calls don't drop. Data rates are almost twice VZs; why would I switch?


If you aren't switching, what's your motivation to stay put? Link to original post: http://www.techrepublic.com/blog/hiner/poll-at-t-iphone-customers-will-you-switch-to-verizon-iphone/7656


Their predatory business practices; outright lying to customers - like with the joke of more bars in more places. I am not sure that verizon is any better, but bu using my feet is the best way to to send a message to both of them that they don't own my bum

michael.r.belote like.author.displayName like.author.displayName 2 Like

I've been pleased with AT&T's network coverage and support services. I haven't heard anything good about Verizon's support services. I live in central Georgia, and Verizon's network is quite a bit better here, but I haven't had any problems with AT&T's network. Maybe I've just been lucky, but I'm sticking with AT&T. If it ain't broke, don't fix it...

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