AT&T continues to come under fire for the performance of its wireless network, especially in the San Francisco Bay Area, where most of the tech press is located and where AT&T's network performance is arguably the worst, mostly due to an abundance of iPhone users.
However, the company also came under fresh attacks recently for its part in botching the iPhone 4 pre-order process.
- AT&T melts down again; will Apple ever learn?
- Oh AT&T, could you have failed any harder on iPhone 4 pre-order day?
- PCMag names AT&T the fastest mobile network in U.S. in 2010
- Wireless carriers: Give us one data plan that makes sense
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Jason Hiner is Editor in Chief of TechRepublic and Long Form Editor of ZDNet. He writes about the people, products, and ideas changing how we live and work in the 21st century. He's co-author of the upcoming book, Follow the Geeks (bit.ly/ftgeeks).