Mobility

Poll: Does your IT department manage mobile phones?


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Jason Hiner is Editor in Chief of TechRepublic and Long Form Editor of ZDNet. He writes about the people, products, and ideas changing how we live and work in the 21st century. He's co-author of the upcoming book, Follow the Geeks (bit.ly/ftgeeks).

5 comments
cedric.tanga
cedric.tanga

Well, we manage the smartphones though we as I.T. had no input into what was the ideal model that fitted our companies current and longterm business strategy or the preferred Service provider, we were just told to and I was the one tasked with the job. The good part is that I had the very latest smartphone that the senior managers had and once setup was easy manage.

educationsites
educationsites

Yes. Our ICT Departments manages the complete activities of the mobile phones. They are basically used during the field work and on other special assignments but they could also be used for personal purposes without any restrictions

skicat
skicat

If a user wants their email to be sent to their phone, we have certain requirements that MUST be met or it is a no go. We offer one carrier, but support the several others and as long as they sign a nice legal document stating that if they leave the company, the phone gets wiped/reset.

ian.trown
ian.trown

My company is in special education and because of this we have strict policies controlling the use of cameras. A big problem is that it is becoming increasingly difficult to find good phones that do not have a camera built in. Before IT was made responsible for mobiles, we had a lot of 'pay as you go' phones. These were always being 'lost' or costing a lot in credit with no way of tracking usage. We now have contract phones locked to agreed numbers and, although the scheme is agreed with the Board, we get a lot of complaints and 'faults' on the service desk because 'I can't phone my sister' or 'I can't call the pizza place'. Hopefully things will settle down, but at the moment mobile phones are driving my team mad!

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