iPhone investigate

Poll: Does your IT department support the iPhone for business users?

While Apple is attempting to make the iPhone more palatable to businesses and IT with its SDK, improved security measures, and Exchange support, it will still be a tough sell. TechRepublic is polling its members to see if their IT departments currently support the iPhone.

While Apple is attempting to make the iPhone more palatable to businesses and IT with its SDK, improved security measures, and Exchange support, it will still be a tough sell. TechRepublic is polling its members to see if their IT departments currently support the iPhone.

About

Jason Hiner is the Global Editor in Chief of TechRepublic and Global Long Form Editor of ZDNet. He is an award-winning journalist who writes about the people, products, and ideas that are revolutionizing the ways we live and work in the 21st century.

12 comments
marylam99
marylam99

They give me $25 a month for my Iphone use but they buy and pay for everyone else's blackberries - at least they let me stick with my Iphone

lisac
lisac

We unofficially support the iPhone and ask those users that want one to purchase it themselves under our company plan. We use Active Sync successfully and have pushed password log-ons to protect company email. Supporting phones for the company, I have found that once the iPhone is configured, there is very little, if any, follow up support needed. Not necessarily the case with BBs.

ajdnyc
ajdnyc

Law firm of 25 attys in NYC; 3 attys have iPhones which link to firm's 3d party offsite mail service with no problems; expect to add MS Exchange in near future; IP support to extent of making iPhones usable on system.

anon51
anon51

Corporate are very strict on email access other than those approve device such as corporate notebook, even personal notebook are not allow to have Notes client installed irrespective of title. However, corporate IT is willing to play with one or two new exotic device as long as users bring their own device. I have to figure out how to forward my email from Notes Client to my Blackberry myself.

robert
robert

We have a few Iphones on our network. Thus far, it's been pretty uneventful, though I'm not personally impressed with the Iphone as an overall biz tool. Some cool features - some counterbalancing limitations - overall a wash. Our infosec needs are not as high as they might be for tech companies and such, so our users have considerably more freedom. We've just announced a policy of allowing employees who would otherwise be issued BB's to purchase their own Iphones, and we'll pay the monthly. They do get to use our contractual subsidy, so they get a pretty huge price break. It's a pretty low risk proposition, as the BB-entitled users are higher level employees, and we have very low turn over. We have enough lines under contract that we always have more than enough upgrade eligibility to cover attrition.

Atmos42
Atmos42

A notification was sent out yesterday that our company will start supporting the iPhone for our 30k+ users. I'm sure that they will have to purchase them themselves just like our current Treos and Blackberries.

CharlieSpencer
CharlieSpencer

We'll make an attempt to support it. We haven't seen one yet and it isn't company-approved. Our policy on user-purchased personal peripherals is to make one attempt to get the device to do what the users want (maybe two if it's REALLY interesting) and then they're on their own.

Blutonium Boy
Blutonium Boy

I have one user that has the iPhone; however, I could not see opening the IMAP port on our corporate firewall to support this one application since we use the Exchange connector. I hear it's rather ominous to get these things functioning with Exchange. One would think it's as easy as enabling a IMAP virtual server and modifying some user settings and so, however, this does not seem to be the case. With all being said... we will not be implementing this until the iPhones are set to actually function with the Exchange connector.

jasonhiner
jasonhiner

Take the poll and join the discussion. If your company is experimenting (or about to start experimenting) with with supporting the iPhone, click "Send message" in my signature and drop me a quick note about your company and your iPhone plans. I might be interested interviewing you.

Larry the Security Guy
Larry the Security Guy

Our company has a contract with a provider for specific service with one model phone. Personal phones of any kind aren't supported.

Michael_Knight
Michael_Knight

our IA department is very strict about what they allow on the network. Not to mention CrapBerry's are currently the norm and they give them out like Candy to a baby. We have found that Blackberry's can be used as listening devices, so if the I-Phone has better security they may go that route, but as far as the user, our Information Assurance guys will shut down every cool feature they have. Our BB's can't download apps can't play games can't chat can't text. You get the picture. The I-Phone would be a waste of money

pokagonrw
pokagonrw

We have implemented 15 iphones, replacing 15 of our 32 Blackberry phones. E-mail, calendar, and Contact access and usage has been made much more simplified, but typing is not so easy. The on-screen keyboard is way too small for most of our users and those with long fingernails have a pretty hard time. The lack of management tools (other than ActiveSync/Exchange) will make life difficult as we move down the road. We hope Apple considers making the iphone iT friendly as they continue to make the iphone business friendly. How is everyone else managing these things?