iPhone

Verizon vs. AT&T: Who's right and who's winning?

In the wake of Verizon's public attack on AT&T's 3G network, the two U.S. wireless carriers are now locked in a sparring match. Here's the scorecard.

Podcast

In the wake of Verizon's public attack on AT&T's 3G network, the two U.S. wireless carriers are now locked in a sparring match. Here's the scorecard.

The Big Question is a joint production from ZDNet and TechRepublic that I co-host with ZDNet Editor in Chief Larry Dignan. This week's guest is Andrew Nusca, an editor for ZDNet and SmartPlanet.

You can play this 18-minute episode from the Flash-based player at the top of the page or:

If you enjoy this podcast, please go to to our iTunes page to rate it and leave a short review.

Stories discussed in this episode:

About

Jason Hiner is Editor in Chief of TechRepublic and Long Form Editor of ZDNet. He writes about the people, products, and ideas changing how we live and work in the 21st century. He's co-author of the upcoming book, Follow the Geeks (bit.ly/ftgeeks).

89 comments
MrAnderson1st
MrAnderson1st

The ads from Verizon are missleading. Only company's that feel threatened need to draw blood like that. Sure ATT has a smaller network, but people usually don't have ATT offered in those areas. Having friends that have used almost every service... I hear all the same issues on all phone companies. Everyone experiences dropped calls, I use ATT and I have experienced maybe 6 dropped calls the entire year. Have not heard of any of these companies having excellent service. One thing I can say, is when I was in New Orleans in August, it was the best service I ever had.

Answerfactory
Answerfactory

As flash video is blocked by the enterprise filtering system. Thanks!

verdadero2006
verdadero2006

Roll over minutes rule. I don't give a darn about which provider has the 75 versus 89 percent coverage for their cell phone data coverage. My cell phone is for voice messages and text messages and very little else. I have a computer for all of the data stuff. But look at the cost for service and AT&T wins hands down in the value department. Finally I Phone rules over droid every time.

analyzer1us
analyzer1us

Do you think you can find speakers who can put 2 sentences together without saying "you know".

jhoward
jhoward

The original AT&T breakup is still showing it's effects. We aren't too far from there being 1 or 2 telcos again... Check this link out for who owns what area that may answer some questions as to why AT&T vs Verizon is location related - not necessarily business related. http://en.wikipedia.org/wiki/Local_access_and_transport_area

chas_2
chas_2

Verizon's attack on AT&T for their relatively poorer network is a masterstroke of genius for Verizon. It consists of taking the truth and repeating it. That's all. AT&T's response would be like Apple suing Microsoft for saying their systems are more expensive. Apple's machines ARE more expensive. That's why Microsoft's national "laptop hunters" ad campaign (shot in Best Buy stores, it seems) found traction. They found something to use to beat up on Apple - the truth. It's one thing to use surveys and numbers in a disingenuous or misleading fashion, but Verizon isn't doing that. They're just saying, "Here's what they have, here's what we have. We have more." As another poster stated, AT&T has had YEARS to work on upgrading their infrastructure but they've spent their time getting rich on the iPhone and their local and long distance services. Oddly, Ed Whitacre, AT&T's former CEO who used to make $9 million, is now the CEO of General Motors. That should tell you something about GM...

ckelly
ckelly

Based on how my iPhone drops almost every call, I'd say AT&T is doing a great job setting up it's own demise should the iPhone ever open up to other carriers. I'd switch in a minute.

h_j_k
h_j_k

I don't know who is the bigger liar. but ATT is doing great at making their reputation worse. I have been a n ATT formerly Cingular formerly ATT customer for over a decade. First they became Cingular and would not honor the customer's side of previous ATT contract by refusing ot offer them any new phone upgrades without getting a new plan. Now they are ATT again, and again for those who still have their old "Blue Network" services, they are told they need to get a new plan - again renigging on their agreement withthe original contracts with the customers which where agreed to on the "until service is dropped or plan changed" The reason this became apparent is, as I said I was a customer for over a decade, I have had great reception in my home , until 2 weeks ago. When I called ATT they told me it was blah blah - old Blue network , get new SIM, then they tell me they can not register new SIM to my plan - locked out- then it is get a new plan --- My perspective thisis their way of showing appreciationto customer of over a dozen years- Screw them and offer hem a lesser plan. Add to that that Iam usiing a KRZR K3- capable of 3G and UTMS but insist that I need to get a new 2 year contract w/new plan. SO after all these years my service is now diminished and I should have to spend the money to maintain the service I have been used to. I had originally gotten ATT for the GSM network. But now I see I should have gone to Verizon back then. As I said it is bad enough I need to give up myunlimited evening and weekend hours to keep the same price, bu tforced to a new 2 year contract -- where is the credit for the last 8 years without a contract or shnge as I bought my own unlocked phones. To me unlocked phones are like disposable- because they are basically paid for by th ecustomer adn owned by the carrier , as I tried to get them to unlock my Erickson T68i yeara= s ago dn got teh run around by both SONY and ATT each saying the other does the code.-- but IO paid for the damn thing. At least these new little companies like cricketr are more honest!, but not in my area --YET. GREED the long term slow capitalist KILLER.

patrick.ahern
patrick.ahern

This 18-minute episode is audio-only?!?! No transcript or subtitle/captions?

alainch
alainch

Can stay too long in front of a video. Transcript make it better for me !!! Thanks a lot AlainCh

tinyang73
tinyang73

Where is the transcript? Most of the time, Tech Republic has a transcript of any video content, which is very helpful for those of us who are unable to cope with video.

tim.wilson
tim.wilson

I can provide facts on this. I have both a Verizon Business account and an AT&T business account. Verizon sure they have all this coverage but the question should be, How well does it work? I travel all over the country with both phones, Verizon BB Curve and AT&T iPhone and consistently, I get dropped calls on my Verizon BB but my iPhone holds up. I can access web data on my iPhone without problems and so what if it's a little slower in areas. What do you expect? A smartphone is not your computer. My BB has given me, employees, and several of my clients all kinds of issues with surfing on this Verizon 3G network. I like stuff that works and currently, for me the iPhone is outperforming the BB in calls and data. I have both because I have employees on both but slowly migrating to AT&T. Thanks. Tim Wilson

raleighrealtor
raleighrealtor

I have been an Alltel (from it various incarnations and now Verizon) customer for over 13 years, and because of my experirice with customer service and the phone/plan lineup never really considered moving to any other carrier . . . until recently. You see . . . I really would love to have one of those iPhone thingies! As a Realtor, I would love to have it in my arsenal of technological gadgets. Along with all the other current technological devices I have, it would place me one step up from Guru to Yoda! But there is a problem: I would have to leave Verizon for AT & T. And that ain't gonna happen. I have read of and heard through the grapevine all the problems (service and connection) that AT & T customers have had to endure just to say, "I have the iPhone and all those cool apps." Then I heard you guys say that possibly by the end of the year Verizon will have the iPhone. Imagine my delight! Hey, but even if they don't, I will settle for the Droid and the service I have experienced over the past 13 years rather than have an iPhone and wade through the abyss of customer service hell. I am thinking that Hiner and Dignan will sound the same on both the Droid and iPhone and that my MLS search features will not differ. So . . . I am off of the fence and am once again firmly encamped on the Verizon side. (And no . . . I don't work for Verizon)

pbwright
pbwright

I was with AT&T many years ago, because it was offered as a discount with the company I worked for, I the coverage was terrible. I'm currently with Verizon and have very little issues with coverage even inside buildings, rural areas, etc. I do know that Verizon works hard to keep their major Corp. customers happy. The company I work for now had Verizon come in and create a "Micro cell site" by giving us a doner antenna to go along with the equipment used to port signals inside of two of our buildings that were signal eating monsters. No more walking to a window or outside to get coverage. I have to give Verizon a thumbs up.

stuzzi
stuzzi

I used AT&T many years ago and the coverage was very poor then. Without the ads from my experience Verizon has much better service. I don't like lifting up your company by knocking another company, however putting phone devices aside Verizon is much better.

cmiller5400
cmiller5400

Verizon's ad's are fair game in my opinion. As I am an AT&T customer that does a fair bit of traveling, AT&T only has 3G coverage in certain areas, mostly the major cities and surrounding areas. Having a 3G enabled phone, I can see when I drop from 3G to Edge, then to GPRS. I very rarely loose signal all together, AT&T does have a very good network, but as for data services, 3G does leave a ton of room for expansion. I don't know about Verizon's claim for 3G, but if their map holds true, I don't see how AT&T has a chance in court. My question is, why waste money suing Verizon, when that money could be spent on better things such as upgrading the 3G coverage :D

ted
ted

The thing that tends to get lost in these arguments is the definition of 3G. Technically, EDGE is a 3G protocol, but is frequently referred to as 2.75G. So terminology and definitions play into this argument. Defining who is right becomes muddled.

bnicholson
bnicholson

I don't want to spend 18 minutes listening when I can read it in 3.

TNT
TNT

I too have been with AT&T for about a decade and experienced the painful migration from blue (AT&T) to orange (Cingular). It is still an orange company technology wise and accounting wise, they simply went back to the AT&T name because they felt it had better market penetration. Unfortunately they do not have access to the Blue accounting records, so all customer service knows is when your account was added to the orange accounting system. They have no idea how long you have been a loyal customer. I believe your account about needing to switch phones and contracts as I've heard that before. I don't know if I got a hold of a better customer service rep, or if my old contract came due at just the right time or what, but I never had to pay in upgrade fees and I do not recall any hassel using my old phone and upgrading to a new one. The transition was pretty painless for me.

aholt
aholt

I switched to AT&T when the IPhone was offered and while I love my Iphone, AT&T's 3G coverage is spotty in places. My commute home in metropolitan DC drops my phone call every day, like clockwork. In rural areas, as you can imagine, it's much worse. If I didn't love this phone, I would have made the switch 2 years ago!

sirkozz
sirkozz

I have a Blackberry world edition from work on Verizon, and personally use a Sidekick on T-Mobile (AT&T), and within the US I almost never have a problem with Verizon but AT&T is horrible. I can be in the middle of nowhere and be unable to make a call on my sidekick but can surf on by Blackberry with 3G speeds, sorry AT&T fix your network!

DSCtsuru
DSCtsuru

Working with telecom, we know that the Best Practices manual first response is NOT to accurately evaluate you position BUT to sue the other guy and spin into a solution.

Forum Surfer
Forum Surfer

AT&T has a reputation for being the schoolyard bully. Yet this go around they'e whining that Verizon has honest advertising. Looks like the school yard bully is throwing a temper-tantrum because someone threatened them...I love it! Why waste the money in court? I have a good friend that I hang out with. He loves his iPhone but hates his spotty 3g coverage. He's constantly jealous that I have way more coverage in buildings, suburban and rural areas. Maybe AT&T should spend that money expanding coverage as you say, stop whining and start an ad campaign demonstrating their improved coverage?

The 'G-Man.'
The 'G-Man.'

and then we can talk G's I know all about them.

tundraroamer
tundraroamer

Who is Verizon? What is Sprint? Only AT&T braved the new world and came to a State about 3 years ago that is equal in size to about 1/3rd of the lower 48 states combined. I know college kids who get those other services while at school, come home to find out that their service will be cut off because they are now making too many "out of area" calls. That's less of a problem now than just a few years ago but still no presence here by those other companies. AT&T did come to town, offered much better rates and the cell service is about as crappy as the existing local instate service has become. That changed this year as local competition has stepped up into the rural areas so we shall see what the response will be. You complainers should be thankful you have a choice between carriers. We are thankful to have one with a good nationwide calling plan. And yes, the customer service is not the best but that is also one of the main reasons I left the local service as there's went way, way down in quality. Could not wait to jump. And even then, they tried to stick me with a $2500 bill when I did! Welcome AT&T who says they have nationwide coverage and has presence in the market place to prove it! All those others just piggy back off someone else's network.

pcrx_greg
pcrx_greg

My problem with Verizon, AT&T and all the other wireless network providers is interoperability. Our wireless networks are screwed up because the providers don't provide a seamless wireless experience like there is with a wired network. Congress or the FCC needs to get involved and tell these companies that there needs to be a consistent standard coast-to-coast where if you have a cell phone and there is any service available, then your cell phone MUST work. I don't know how many times I have been sitting very near a cell tower and had no service because my provider doesn't have service on that tower. How about the US getting into the 21st Century where we have a single network coast-to-coast with every provider participating. Then they can compete on customer service or available phones or whatever else, but without 100% coverage for every cell phone user the Verizon vs. AT&T 3G argument is stupid.

Twilight23
Twilight23

I thought about replying to many posts but figured I'd add my own with my experiences in one place. I have only ever had Cingular/AT&T and have been happy with them. I have never had customer service issues. I have only ever had a very few dropped calls. I did a lot (~5000 miles) of driving last summer and was getting 3G service on my iPhone in places where Verizon's map says AT&T does not have 3G service (obviously they did). My wife used to have Sprint which had some nice features but they were more expensive, barely got any service (voice or data) in our house (less than 10 miles from downtown Twin Cities), and used different technology so they couldn't piggyback on anyone else's network. My parents have Verizon and it works well for them on the east coast but they have had (voice) coverage issues when traveling. Finally, AT&T has the best GSM coverage in the US so I'd stick with them even ignoring my personal good experiences. I am amused when traveling abroad and seeing people from the US going "why doesn't my cell phone work?".

jehull
jehull

From a good friend of mine with no technical axe to grind. >>>>>>>>>>>>>>>> I attended the funeral procession today for Staff Sgt Amy Krueger who was from my home town of Kiel. Kiel is a small town in Wisconsin of only 3200 people and trust me, we all knew of Amy or know her family. Amy was killed at Fort Hood last week. The streets were lined today for the procession carrying her body that was arriving from Milwaukee to the funeral home in Kiel. Police, The Patriot Riders, Family, Friends and Military personnel made up the large funeral procession. Verizon decided to park one of those mobile truck billboards, you know the kind you see that drive around big cities that are narrow and two sided, right on the route of the procession. The driver got there about 30 mins before the procession and sat in the cab the entire time and drove off when it was done. National and local media is covering much of the events of this week for Amy's memorial and funeral. I am angry that Verizon is trying to benefit off of a tragedy and a soldier being killed. It is absolutely sickening and disgusting. Do what I am doing. Call Caroline Schaumberger, Verizon PR Manager for this area at 847-619-4282 and let her know that taking advantage of a small town hero soldier killed by a terrorist on home soil to market a wireless phone will not be allowed.

Slartibartfast
Slartibartfast

... because Verizon will ultimately have to completely redeploy it's network or suffer constant erosion of its customers - as it isn't GSM and the rest of the planet (3.3 billion phones) is. Verizon can do whatever it wants, but it's still Betamax and for those of us around at the time we knew Betamax was the better system, but it died anyway. IMO :-)

dcolbert
dcolbert

Of who sucks less. Someone aboved compared it to the Rebellion versus the Empire. I'd disagree, it is the Old Republic versus the Empire (and AT&T is the Old Republic, Verizon is certainly the Empire, so they got that backward, too). It is Bush versus Kerry. It is every "lesser of two evils" decision you have ever had to make - and every bit as unsatisfying in the long run. As for the topic of the OP. Verizon's map is probably accurate. They've got 3G everywhere they say in the map, and AT&T doesn't. That doesn't mean AT&T doesn't have coverage in those areas, it just isn't high speed. But it seems sort of moot, because Verizon *does* have coverage in those areas. I don't see how that can be unfair or misleading. AT&Ts argument, from what I've read seems to be, "Verizon implies that we don't have service at all in these areas. While we don't match Verizon's speed in those areas, we still have service. It just sucks". Maybe Verizon should just make THAT point their ad campaign, and see how AT&T responds to THAT. That would be brilliant, actually. But that doesn't make Verizon any less vile of a company. Verizon has their own special kind of suckage, going on. Being a Verizon customer is kind of like being forced to stand naked on a milk crake for hours at a time with a hood over your head, electrodes attached to your body, and your arms held out in a Cuban military prison. You've got a pretty good idea you're being abused.

DBNewbie2007
DBNewbie2007

I had been a loyal AT&T customer for almost 10 yrs - what attracted me to them back then was their innovative phones, great coverage, etc. However, my last couple of AT&T phones would drop calls everytime there was a 3G to Edge network change. Of course AT&T Cust Support always said it should not happen. I am now with Verizon (switched 2 weeks ago). Other than the periodic drop, I typically have coverage everywhere, which is less than what I could say for AT&T! Neither company is perfect, but if I cannot get basic service (phone coverage without dropping calls), other goodies are not as important! The newer PDA-style phones are sexy, their "applets" would make life easier, but I do not want that extra $30 month for the data package. So I use a "regular" phone that still has access to the web. Yes, it may be limited but I can still connect to Outlook, view Office docs, etc. Then again, I am not a "road warrier" (that life ended some time ago). I agree with the previous statement that AT&T would be better served putting their time and resources into improving their network (and Customer Service training!) than suing Verizon!

Animal13
Animal13

I have a stretch of interstate highway I often take that includes going though a city where I drop calls left and right on AT&T on my iPhone. After trying to get credit for all the dropped calls (Which I have not gotten credit for, the customer service agents could not yet see the calls. "Call back later and they should be able to credit you for them..." I even dropped the call to customer service, hehehe) The AT&T Customer Service person fessed up that the 3G coverage was spotty and affected the voice calls. She recommended I turn off 3G for better voice coverage. It actually does work; if I turn off the 3G, I drop less calls. So... I like having the 3G when I need to download data but am really disappointed in how its affacting my voice calls (The whole reason for having a phone!) I'll also rant on the AT&T customer service; I've never had a cell phone carrier that I couldn't call up and say I dropped a call that would not immediately credit the call. This is another of AT&Ts silly customer service ploys that end up costing me money. Its right up there with all the times they have managed to change my service and wrongly charge me several times.

ssampier
ssampier

It's retro, fun, funny, and largely, true. Does 3G coverage matter to the average user? Probably not. But your average user doesn't need a smart phone and in many cases a cell phone; more of a "want" than a "need".

---TK---
---TK---

If I wanted data transfer speed I would go with Sprint, and their 4G/3G network... From what I remember, sprint was the first major provider to jump on 3G and make it stable... What makes me laugh is, while those two companies are focused on fighting (throwing away money) about 3G... Sprint is mixing their 4G and 3G network, making it better, faster, and more stable... So who really wins?

johnfr
johnfr

Excellent podcast

jck
jck

If you use your phone for text or voice or email, it really is irrelevant. 3G is really only a huge benefit if you like watching video and what not that requires lots of data/media. TBH, my little Motorola RazrV2 is more than enough for me. I have 3G, but i've not seen any service improvement where I live...cause I mostly do voice calls.

Ed Woychowsky
Ed Woychowsky

I'm in favor of the company that doesn't have the Death Star as their corporate logo. Although, AT&T should get some points for truth in advertising. ;-)

Forum Surfer
Forum Surfer

It works great in downtown charlotte or raleigh. Venture out and you start losing 3g. Go home to your nice little development outside of town and you suddenly lose any coverage altogether.

SKDTech
SKDTech

T-Mobile is the smallest of the 4 major players in the US IIRC. T-Mobile has horrible coverage even compared to AT&T in my experience so you may spend a lot of time on AT&T networks since they are the GSM players in the US.

cmiller5400
cmiller5400

Kind of like the proverbial "they got caught with their pants down" Suck it up, and fix the problem. The Verizon ad is very specific, stating only 3G coverage. That is one of AT&T's issues, that Verizon didn't include EDGE/GPRS data services in it's ad. Well Verizon didn't have to because they were comparing their 3G to AT&T 3G. AT&T can't compare Edge/GPRS coverage to 3G; it just isn't the same.

NickNielsen
NickNielsen

You're on top of a hill, you can see three towers, but you don't have service. Why? Because you're sitting almost directly in the center of the triangle formed by those three antennas and the RF interference pattern at that point is a triple null.

s31064
s31064

In my (limited) spare time, I coach little league softball. One of the complexes we play at used to have great AT&T coverage. As a matter of fact, ONLY AT&T worked there. Sprint and Verizon were nonexistent. Verizon put a cell tower in an abandoned factory yard directly across the street from the complex. The day it went live, I went from four bars to none. My data worked for some reason, but I no longer had voice coverage there.

TNT
TNT

It's more than everyone using the same tower, its that the tower itself only handles a certain protocol/technology. There are CDMA/TDMA towers, which are the old school standard in the US, and there are GSM towers. Can one tower do double duty? Sure, if the providers install their own equipment into the tower and have their own antenna, etc. But then who pays repairs when it needs it? Can both companies insure it for damage? I know what you're thinking, that every US carrier not currently supporting GSM (like the rest of the world does) needs to switch. The problem is the huge investment already made in the CDMA/TDMA market. Government intervention would only cause massive bankruptcies of cell companies coast-to-coast. Believe me, I understand your frustration, but its best to let the market play this out. It will eventually settle as the RIO in older technology evens out and the need to switch to more global standards becomes apparent.

chas_2
chas_2

It just shows that some businesses will stop at nothing to publicize. Sales & marketing is one of the problems we have in the Western world right now - there must be a time when no one has to be subjected to a Call To Action dressed up in a garish, multi-color ad layout.

richard.wilson
richard.wilson

If your friend was part of the procession ("I attended the funeral procession today...") how does he/she know for a fact that the billboard truck got there "30 mins before the procession"? Is it possible the driver pulled over for the procession, like any driver is SUPPOSED to do, and then drove away after it passed? Also, I see those trucks you mention everywhere, not just in "big cities." If Verizon is guilty of such acts, they should be condemned. But only if the facts are present and proven to be true. Other than that, it's just conjecture and heresay.

senaa
senaa

A lot of Verizon's success in gaining subscribers has been due to questionable marketing tactics, which have resulted in at least two class-action lawsuits. One example is the Blackberry, which had built-in, active by default, free GPS system. Verizon advertised the GPS capability of the Blackberry as a drawing card, but deactivated the free GPS service and offered the service for a fee. Another example is Verizon's advertising that its Motorola V710 phone had bluetooth capability when it really did not. Complaints and a class-action suit ensued. For a list of unethical behavior and how Verizon cheats its customers by disabling certain phone functions in order to make customers more dependent on them for support or to charge fees for functions that should be free, just go to Wikipedia and look up Verizon Wireless. I will resort to sending smoke signals before I would sign on with Verizon for anything. At least with AT&T, they have roll-over minutes, and I have yet to find an area where I had no signal--but I'm no fan of AT&T, either. AT&T has its share of issues regarding ethical behavior, too. When I had a land line, I had problems with AT&T trying to take over my phone service without my knowledge or consent after I switched to a different carrier. Moreover, they tried to deny it. AT&T also tried to charge me for a DSL modem that I had returned because of their crappy DSL service, even though I returned it within the time limit and had documentation that indicated that AT&T had received and accepted the returned modem. When Cingular owned what is now AT&T wireless, I had no problems with billing. After AT&T bought it out and took over, I suddenly was in the position of continually having to call billing to have them remove and credit me for calls I never made. As Cingular, my bill was never more than the plan that I had chosen. As AT&T, there were always bogus charges that I continually had to have corrected. AT&T was also adding several dollars in fees for text messaging, even though I was paying for unlimited texting for all the phones. It made me wonder how many other customers were being cheated. My guess is that AT&T has tried the same tactics with every family plan customer. In our plan, we had five phones. I'm sure that AT&T was hoping that, with so many phones to keep up with, I wouldn't notice the added bogus calls and extra charges. It was so bad that I was sometimes charged almost double the normal monthly fee. I finally got tired of having to hold them accountable every month for adding false charges to my bill and discontinued my service with them when the contract expired. Another tactic that both AT&T and Verizon use is renewing your contract if you drop a phone or add a phone in the family plan. The contract is renewed, and you're bound to them for the full term of the contract all over again. So, it really comes down to whether you'd rather be cheated, lied to, bilked, and misled by AT&T or Verizon.

Dzmitry Z
Dzmitry Z

I was wondering when someone was going to mention this... But for us, international travelers, AT&T is the only viable choice.

Twilight23
Twilight23

That is one reason I won't even consider Verizon. As soon as GSM was available in the US (in my area), I jumped onto Cingular (through the whole Cingular -> AT&T -> Cingular -> AT&T shenanigans) and have never looked back. Why the US went with CDMA (or was it TDMA?) rather than GSM when the whole rest of the world went with GSM still baffles me. Many times, it seems like the US says "if it wasn't invented here, we won't use it even if it is better".

RookieTech
RookieTech

nicely put my friend nicely put lol good analogy

AttackComputerWhiz
AttackComputerWhiz

Verizon customer service does indeed bite, but the coverage is why I stay with them (even if I do have to deal with the rudeness and the jerk that tells his customers "because we can" when asked about a stupid charge). I actually do NEED my smartphone. There are places I work where a full laptop is just not feasible. The office suite, along with the web connection, allows me to download docs/drawings/spec sheets/pictures and then edit them to email to someone else. A regular cellphone just won't do that. I have one with WiFi because I hate the data plan costs and carry a bare minimum plan. I can usually find a hotspot and move data that way without worrying about going over the limit (all carriers charge a fortune for overage). When I travel with my laptop, I use a Cricket USB connection. Never had a problem and it works just fine. Clear also works well in the 3G/4G world. There are options for connections that do not penalize you for going over the 5GB limit.

TNT
TNT

I disagree with ssampier's assessment. I might have agreed a decade ago, but so many people (myself included) have ditched the wired phone and use their cell as their only phone. As such, the cell phone becomes the primary, rather than the secondary communication device. As the primary communication device it is important for many to centralize communication there, including email, facebook, etc. and is especially important for people with active lifestyles.

chas_2
chas_2

When I first saw this ad, I thought, like the other misfit toys, "What's the iPhone doing there." The all-knowing "Ooooooh," for the AT&T map at the end, was hysterical. Anyone who fondly remembers the Rankin-Bass production shop that turned out animated and stop-action holiday features should get on YouTube and look up this ad.

voipguru
voipguru

VZW should have had their Storm on the Island though....it was rated as one of the top 4 gadget failures of the year.

Ole88
Ole88

...to both Verizon and AT&T. I have had service from both of them and left because their customer service SUCKED!!!! I am not as worried about coverage as I am getting a consistent bill, top quality customer service and no run-around. I couldn't tell you how many times I was told by store workers that I had to call 611 and then have them tell me I needed to go to a store location. When someone would help, they would screw up my bill and then it would take 3 months to correct it. I will never use AT&T or Verizon for cellular service again. I won't even buy products with built in cellular hardware that ties to one of those carriers.

mdtallon
mdtallon

First, let's try and remember: the USA the World 3G was available in at least Japan and S Korea before the US. Then, in the states, Monet was the first to offer; they're gone. Finally, my memory is that Verizon was the first major to offer in the US.

NickNielsen
NickNielsen

Outside the 100 or so major markets, Sprint doesn't. My corporate laptop has an internal Sprint card. In Atlanta, and some areas of Columbia, SC, and Augusta, Ga, I can get a 3Mbps link. The rest of the time, it's 153 kbps.

jasonhiner
jasonhiner

We appreciate it! If you're willing to rate the podcast and/or write a short review in iTunes, that would be fantastic. Here's a link that goes to our iTunes page: http://bit.ly/2KY9sJ

verdadero2006
verdadero2006

Everyone needs to make their selection of a carrier based on their individual needs. If you use your phone primarily for voice and text only messages AT&T with roll over minutes is clearly the best value. That is only true though if their coverage is adequate in your area of use for your phone. I have always found AT&T to be an excellent choice for most areas of the country. Yes I have used Sprint and Verizon and Verizon was good but they were far too expensive for me. Isn't it great that we have so many choices?

mph
mph

For old codgers (like me) who need a phone to just be a phone, and maybe get an occasional text message, I couldn't care less about 3G.

plevin
plevin

I got an aircard from AT&T a couple of years ago and tried to use it on my train commute from Dover NJ to NYC. I only got a good connection for about 40% of each trip, so I returned the card. I then switched to Verizon and was connnected for about 95% of each trip. 3G or not, there was and still is no comparison between their coverage.

jmgarvin
jmgarvin

I have my smart phone and if it's not on 3G I can tell. It takes forever to synch my emails, calendar, and web browse. 3G is going to break AT&T. They are awful. My personal phone is Verizon and typically I have 3G coverage on the road. With my work phone, I maybe have 3G coverage 45% of the time. What's worse is in my house my work phone only has Edge coverage, while my phone is 3G.

Forum Surfer
Forum Surfer

I ue my smart phone to sync my calendar and get emails while not in the office....mostly. There is some web browsing thrown in the mix, as well. In my area, AT&T has appalling coverage. The choice between the two is simple for me. Verizon is the only one of those two carriers that works inside my house without me requiring an antennae duct taped to my head while standing on the kitchen table with one arm stick outside the window whilst holding a lightning rod to even be able to send or receive calls. Yet with Verizon I have 5 bars and can surf the internet to my heart's content if I wish. :) Yet the At&t rep (including my business rep at work) swear to me I would have coverage in my neighborhood. Yet no one is willing to take me up on my $500 bet to bring their iPhone over to my house and prove it.

jasonhiner
jasonhiner

3G is important for lots of data activity: mobile Web browsing, downloading email attachments, uploading camera phone pics, running apps on Android and iPhone (just to name a few).

verdadero2006
verdadero2006

All I saw was a vague comment about the Bloom County comic regarding the Death Star. All decisions as important as this should be made based on the value of the service not on emotions. don't you agree?

NotSoChiGuy
NotSoChiGuy

Visitors (Red V) vs. The Empire (Death Star). Tough choice. Morena (thanks for the correction) Boccarin or Ian McDiarmid??? Much easier!! ;)

valkyrieboy81
valkyrieboy81

OK, first and foremost, im a verizon customer, i dont have rollover minutes.... im on the 1400 minute plan, which costs a bit more, but i get my 10 friends and family for free.... so i only actually wind up using 400 minutes a month between my room mate and i BOTH. The funny thing is, wed never use the rollover minutes, and they would expire anyway. As far as ethical behaveior... AT&T's Yahoo DSL divison is handled completely seperate from all of their other divisions. First hand experience... Calling AT&T cusotmer support for a billing error on THEIR end, where the customer service rep could clearly see and admitted it was their fault, took 3 months to resolve.... where as verizon said 'please hold' and a supervisor had already resolved it for me.... It comes down to customer service, and coverage... Like the man said. At&t was a seperate company, then they bought cingular, which had previously bought the baby bells... Their major issue is that, aside from the IPHONE, they havent done anything since.... and that includes trying to fix their customer service department. Woohoo, their 3g may be ** SLIGHTLY ** faster as they show in the ads, but id rather have my connection slower, more stable, and much more widely available than lightning fast anyway.... after all, what good does speed do, if the downloads die every 4 seconds?

Forum Surfer
Forum Surfer

Verizon cripples their phones and you need a contract lawyer to deal with aT&T. I worked for AT&T. To say they treated most of their employees like poop in the 90's would be an understatement. The only reason I have any sort of preference is that Verizon has better coverage in [b][i]my[/i][/b] area. AT&T customers don't get any signal whatsoever inside the houses on my street, much less 3g.

jmgarvin
jmgarvin

I can't find Epocrates Rx for the Droid on their website...you wouldn't happen to have a link????

DSCtsuru
DSCtsuru

Just a little late...BUT...Skyscape and Epocrates Rx apps are on Droid now. My old lady is moving from her iPhone (she's going to give it to our oldest son) to Droid today (VZ to Alta Bates intro special).

jmgarvin
jmgarvin

But with the latest firmware, it has gotten significantly better. With that being said, I'm a Droid fan now...how awesome is it? Way awesome. The wife would be using it if it ran Epocrates Rx on it.

Slvrknght
Slvrknght

I've heard so many horror stories about Verizon Customer Support and I've never had an issue with them. Granted, I'm using an Env2, so I'm not dealing with all the Smartphone BS. I really wish I could do without a cellphone. I would pay good money to have the evil things done away with. I feel I must say this every time I'm in a cellphone discussion because, well, I hate cellphones. I have distinct recollections of growing up when the phone would ring constantly while I was home and during dinner. Now that annoyance goes with me wherever I go. *facepalm*

s31064
s31064

What does that have to do with the price of tea in China?

---TK---
---TK---

All I know is in 2003 I was looking for a PDA phone, something with everything... Ended up with a PPC2003. Verizon & Sprint both carried them, but Sprint had a faster network. At the time Verizon didn't offer 3G... At least in my area... which might be the key, the area...

fphaase
fphaase

The reason I went with Verizon is because of that reason. I take the Acela from DC to Bos and I NEVER lose a connection with Verizon, even in tunnels and along the Conn coast. But the guys and gals with ATT, lose the connection ALL the time. Phil Haase

jonrosen
jonrosen

My wife is an Ex-Trucker. Yes, 18-wheeler long-haul cross-country driver. Let's just put it this way. There's a REASON why the majority, perhaps even as much as 90%+ of long-haul truckers use Verizon. I used to work for Cingular (AKA AT&T) and was trying hard not to fall down laughing when she came in to work to deliver something for me and one of the sales/marketing reps tried to sell her on their coverage. Guess what, she tried a similar bet (I think around $250) and the no one there would take it.

Forum Surfer
Forum Surfer

It's been my experience that outside of city centers around the southeast, Verizon almost always has better coverage when compared to AT&T. I'm sure others will disagree, but that's just my experience. Either way, AT&T should stop their whining about these commercials.

scratch4653
scratch4653

All have dead spots, just use the carrier that provides the best signal for home, work and travel locations. I will point out that ATT network has more weak spots for phones with 3G. They are adding 850mhz freq to towers nationwide and adding more tower's. Wireless Leader for Fortune 5 Company

jwk1101
jwk1101

At my place I had one to two bars with Verizon ...fullbars with AT&T. I use a bluetooth bridge to connect my mobile phone to my home phone system. It was worthless with Verizon and works perfect with AT&T. I guess it depends where you live.

Forum Surfer
Forum Surfer

It's fun to watch my iPhone iFriends trying to get signal during games or birthday parties. There's always one or two lost people holding their phones to the heavens, walking in circles around the backyard while cursing AT&T. :) I want to like AT&T, I really do! A little competition (read:choice) is always nice.

cmiller5400
cmiller5400

That is a heck of a visual with the lightning rod and all :D BrrrrZZZZZZZAAAAAAAAAAAAPPPPPPPPP!!!!!!!

jck
jck

That's why I specified email vs data/media. Attachments are often large files (videos, pics, spreadsheets, powerpoints). In itself, an attachment isn't the email but a companion to it as supplement. If you're shooting a pure email, you're looking (header and all) at maybe 2k at most (unless you're very verbose). Mobile Web Browsing is now littered with media (flash ads, etc) which is what affects its performance rather than the actual page content. Like I said, I do voice calls and get email all the time via phone, as well as text messages with attachments (images, etc). I've never really noticed lag on or off 3G. Of course, I'm not using it for a business purpose either where I manage a group and have sales consultants sending me 55MB powerpoint presentations to be approved.

TG2
TG2

Also important if you tether to your laptop on the go.. I'm on sprint, been on vz, and tmobile too, Sprint so far has been the more repliable option, but its still not perfect in fringe areas. FYI, I either usb cable mine or blue tooth it to my laptop, from there, I run PDANet and then don't pay another 60 bucks for a usb 3g modem, or pay per minute charges to sprint for accessing the data modem mode. (PDA net runs on the phone as a data enabled application, so to the phone its a built in/onboard as if it were a native running app and not seen as modem redirection. (Best 39 bucks I've ever spent!)

NotSoChiGuy
NotSoChiGuy

I actually remembered her last name, but couldn't think of the first name. So, I did a quick search. Goes to show the reliability of the 'Net. IMDB would have been first choice, but it is blocked here in the office. I read that had Josh stayed on, he preferred her to be WW, and that is one of the things that led to his coming off the project (WB wanted a more marketable star). Of course this comes off of various sites on the Net, and as previously illustrated, that has to be taken with a grain (bottle?) of salt. :)

TG2
TG2

Although searches on the internet bring up "Monica" with pages for her ... her name is Morena. Can't find anything official that says monica, even on IMDB where they have "alternate names" it doesn't yet have a monica entry ... Still haven't watched V yet, still hung up on Firefly and wondering if the rumors were ever true that she would have played Diana Prince aka Wonder Woman :)

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