Project Management

Video: Five things you should know about ITIL

ITIL was originally just a set of books from the U.K. about IT best practices. Today, it has turned into a global phenomenon and one of the hottest topics in IT. This episode of Sanity Savers for IT Executives gives a rundown of five basic ITIL facts every IT pro should know.

ITIL was originally just a set of books from the U.K. about IT best practices. Today, it has turned into a global phenomenon and one of the hottest topics in IT. This episode of Sanity Savers for IT Executives gives a rundown of five basic ITIL facts every IT leader should know.

For more, you can read the original article that this video was based on, download the article as a PDF, and read the original discussion thread:

About

Jason Hiner is Global Editor in Chief of TechRepublic and Global Long Form Editor of ZDNet. He's co-author of the book, Follow the Geeks.

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