After Hours

TR Community tip: How to get an IPConfig log

In this tech support tip by TR member kimsland, you'll learn how to easily obtain an IPConfig log.
This tip was provided by TR member kimsland. Hard way

Many Tech Support members may say:

  1. Go to Start
  2. Click Run
  3. Type in "cmd" (without the quotes)
  4. Click OK
  5. On the command line, type "ipconfig" (without the quotes)
  6. Press enter
  7. (Note I left out Vista Elevated Command Prompt being: Ctrl-Shift-Enter)

    It continues...

  8. Click the top left-hand corner small symbol c:\
  9. Go to Edit
  10. Click Select All
  11. Click the top left hand-corner small symbol c:\ again
  12. Go to Edit
  13. Click Copy
  14. It continues...

  15. Close the cmd window
  16. Locate Windows Notepad
  17. Once Notepad is open, click on Edit and then Paste
  18. Save the document as "ipconfig.log" (without the quotes)
  19. It continues...

  20. Locate the saved ipconfig.log
  21. Attach this document to a new reply

All this just to get the user to save an IPConfig log! I'd say they probably won't post back.

If I saw this for the first time, I'd be saying, "Forget it! I'm not doing all that!" Member lost.

-----------------------------------------

Easy way

  1. Go to Start
  2. Click Run
  3. Enter the following command: cmd /c ipconfig /all >Desktop\Ipconfig.log
  4. (you can just copy and paste that long command into Run)

  5. Attach the ipconfig.log file (located on your Desktop) to a new reply

I hope this helps many Tech Support members!

Send in your own TR Community tip that we can feature in the TR Out Loud blog to trol@techrepublic.com.

About

Sonja Thompson has worked for TechRepublic since October of 1999. She is currently a Senior Editor and the host of the Smartphones and Tablets blogs.

16 comments
Jacky Howe
Jacky Howe

I would prefer a documented approach that could be referred back to. I like to have steps that can be followed for future reference other than having to try and remember some obscure command. If the user can't follow the documentation then maybe they shouldn't be trying to fix it themselves. It also acts a a learning guide.

jdclyde
jdclyde

of course, wouldn't it be more convenent to create a batch file that could sit on the desktop, so any user could run it or have it emailed to them? :D Anyone feel like taking a good idea and improving it? Back to work for me.... ;\

Sonja Thompson
Sonja Thompson

I'm sure there are several different ways to accomplish many tech support tasks, but why follow 20 steps when you can get the same result in three or four? Take a look at the easy and hard way to get an IPConfig log, compliments of TR member kimsland. Do you know an even EASIER way? Let us know in the discussion thread. If you have an IT tip that you'd like to share with your TR peers, please send it to trol [at] techrepublic [dot] com, and I'll post it on the TR Out Loud blog.

Wizard-09
Wizard-09

I think it was written in the IPCONFIG tips, "Thinks thats were he seen it" :)

NickNielsen
NickNielsen

but the accumulation that would do me in.

The Scummy One
The Scummy One

Now I must do it, and make sure you receive a copy a day just to make you puke :^0

NickNielsen
NickNielsen

At least, the thought of such a series of tips is giving me indigestion.

Jacky Howe
Jacky Howe

think of all that SWAG for the Tips. That was an indigenous idea. ;)

The Scummy One
The Scummy One

how about, for next week, I create a batch file to put it in a .doc :0 :D Then the next week, .docx :0 :0 :D Then the following week -- get this -- an .xls file :0 :0 :0 :0 :0 :0 :0 :0 :0

The Scummy One
The Scummy One

The difference -- is -- :0 So different :0 How could I have missed that??? :0 :0 I coulda never come up with something like that :0 I mean it's not like you can change the file extension in the batch file, or even rename it and change the ext. :0 :^0 :^0 Good catch though!

The Scummy One
The Scummy One

maybe I kept it too busy, due to being up almost all night ?:|

HAL 9000
HAL 9000

It's the Matrix reseting itself after an error occurring. :p Now what have you done to break the Matrix this time? ;) Col

The Scummy One
The Scummy One

and I did, so I am not in an alternate reality after all