TR Dojo

This blog will help IT pros in small and mom-and-pop shops tweak and bolster their systems without breaking the bank.

  • Bill Detwiler // June 10, 2008, 11:30 PM PST

    Podcast: Communication tips that improve end-user/IT relations

    During this 5-minute podcast, Bill Detwiler talks about the importance of end-user/IT communication and offers advice on communicating effectively.


  • Bill Detwiler // May 14, 2008, 12:31 AM PST

    Pop quiz: Solid-state drives

    If they aren't already, IT professionals should be up to speed on solid-state drives. The following pop quiz is a chance for you to test your current knowledge of these up-and-coming storage devices.


  • Bill Detwiler // May 16, 2008, 3:28 AM PST

    Poll: When troubleshooting general system problems, which hardware component do you start with?

    When a system won't power on or exhibits intermittent problems, there a host of potential hardware culprits. If you suspect a hardware problem, but have little evidence to point you in the right direction, where do you start? Take the following poll and let us know.


  • Bill Detwiler // May 16, 2008, 6:18 AM PST

    You never know what's lurking inside that case

    A good tech should always be prepared for whatever she finds inside a computer case. Even if you have a great IT toolkit, these troubleshooting resources can help you handle whatever "problem" you discover when you crack open a computer.


  • Bill Detwiler // May 29, 2008, 3:01 AM PST

    Most annoying programs on the Internet's Rupert Goodwins shares his list of the 10 applications and companies that "try to do the impossible: to make us hate the internet and wish it had never been invented."


  • Bill Detwiler // May 30, 2008, 4:41 AM PST

    Pop quiz answers: Solid-state drives

    Nearly 500 people took IT Dojo's pop quiz on solid-state drives (SSDs). Here's a list of the correct answers and a breakdown of how well those who took the quiz scored.


  • Bill Detwiler // May 30, 2008, 10:51 PM PST

    Video: Help desk techs always welcomed with a sigh of relief?

    IT isn't all sunshine and roses, as this help desk tech career video from indicates. Bill Detwiler shares four aspects of the help desk life that every prospective tech should know before starting their IT career. Has your career lived up to your expectations?


  • Bill Detwiler // June 4, 2008, 11:32 PM PST

    McAfee lists Hong Kong as most dangerous domain - Now what?

    Security provider McAfee listed Hong Kong (.hk), China (.cn), and .info as the three most dangerous places "to surf and search on the web." Bill Detwiler examines McAfee's report and discusses why it's important to have comprehensive security policies and practices in place.


  • Bill Detwiler // June 5, 2008, 5:38 AM PST

    Podcast: Take the pain out of IT compliance

    IT consultant Jeff Davis and Bill Detwiler examine how IT departments are coping with this monumental task and discuss ways to lessen the pain. Jeff shares his real-world experience helping companies meet their compliance requirements and explores a new compliance-focused IT role--IS Compliance Analyst.


  • Bill Detwiler // June 6, 2008, 5:59 AM PST

    Translating glasses idea wins TI's Vision for Voice contest and 56-inch Samsung TV

    Texas Instruments awarded a 56-inch Samsung TV to the winning entry in the company's Vision for Voice contest. In this podcast, TechRepublic's Bill Detwiler and TI's Tom Flanagan discuss the company's involvement in voice technology, the contest-winning idea, and a few of the contest's wackier entries, like voice-control lighting.


  • Bill Detwiler // April 17, 2008, 12:26 AM PST

    Welcome to TechRepublic's IT Dojo

    IT Dojo is built around a philosophy of constant learning. We’ll demonstrate best practices that you won't often find in the manual. We’ll walk through advanced tips that aren't widely known but are highly useful. We’ll talk about how to work more effectively with end users, upper management, and your fellow IT professionals.


  • Bill Detwiler // April 17, 2008, 6:46 AM PST

    Pop Quiz: Computer History

    From the origins of the Internet to the birth of RAM, IT Dojo celebrates its first week with a pop quiz on key events in computer evolution.


  • Bill Detwiler // April 24, 2008, 1:36 AM PST

    Lesson 1: Respond to end-user bloopers with professionalism

    If you spend any time in IT, odds are you’re going to run across a few shocking examples of computer mistreatment. Successfully handling end-user bloopers requires technical know-how, finesse, and above all professionalism.


  • Bill Detwiler // April 25, 2008, 4:50 AM PST

    Pop Quiz: Hexadecimal basics

    Whether you're reading a memory dump or just trying to remember the memory address of a PC's COM ports, understanding hexadecimal math can make the task a bit easier. To test your hexadecimal skills, I've created a quick, five-question quiz that tests you on some hex basics.


  • Bill Detwiler // April 25, 2008, 7:03 AM PST

    Require help desk analysts to make the most of down time

    During this 16-minute podcast, help desk guru Jeff Davis and Bill Detwiler, TechRepublic Head Technology Editor, explore the issue of help desk time management.