When a system won't power on or exhibits intermittent problems, there a host of potential hardware culprits. If you haven't personally witnessed the problem, you can often narrow the list of usual suspects from the customer's description. Unfortunately, end-users aren't always forthcoming with information, may omit critical facts, and sometimes just don't know how to describe the situation.
If you suspect a hardware problem, but have little evidence to point you in the right direction, where do you start? Take the following poll and let us know.
Bill Detwiler has nothing to disclose. He doesn't hold investments in the technology companies he covers.
Bill Detwiler is Managing Editor of TechRepublic and Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop support specialist in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.