When users power on a new Mac for the first time, OS X's Setup Assistant will prompt them to create a primary user account and supply a password. By default, this initial account acts as an admin account for the machine. For many individuals, this is the only account they will ever use.
Unfortunately, many users set their Macs to automatically log in as the machine boots, and (not having to enter their password on a regular basis) they quickly forget it. Then when they need to perform a critical system update or install a new application they can't, because they don't remember their password.
Luckily, Apple includes a Reset Password utility on the OS Ten Install DVD that ships with new Macs. During this week's TR Dojo episode, I show you how to reset a Mac's admin password with the Reset Password utility.
For those who prefer text to video, click the View Transcript link below the video player window or read Erik Eckel's article, "Rescue Macs with lost admin passwords using Reset Password utility".
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Bill Detwiler has nothing to disclose. He doesn't hold investments in the technology companies he covers.
Bill Detwiler is Managing Editor Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. He was most recently Managing Editor for TechRepublic Pro. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop support specialist in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.