IT pros tend to use their powers of deductive reasoning and critical thinking when confronting a technical challenge, but less-knowledgeable users often come up with beliefs about computers that owe more to superstition and magic than pure science. In this episode of TR Dojo, I'll take a lighthearted look at some of the superstitious habits you may encounter with your users.
For those of you who prefer text to video, you can click the Transcript link that appears below the video player window or read Jaime Henriquez's article, "10 habits of superstitious users," on which this episode is based.
You can also sign up to receive the latest TR Dojo lessons through one or more of the following methods:
Bill Detwiler has nothing to disclose. He doesn't hold investments in the technology companies he covers.
Bill Detwiler is Managing Editor of TechRepublic and Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop support specialist in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.